Qualified Dispensing Optician - Professional Services Co-ordinator - Monday to Friday, Edgbaston West Midlands
My Client a leading large chain of Opticians is actively looking for a Professional Services Co-ordinator to join their team at their Head Office based in Edgbaston.
The role is to ensure their branches and teams are supported throughout the company for equipment needs, contracts and enhanced services whilst ensuring the compliance and regulatory side of the business is maintained. You will also identify relevant new standards and practices which will support the development of the company business and recommend how these may be implemented. The ideal candidate will be a Qualified Dispensing Optician with at least 3 years’ experience who is looking for a new challenge from working within a practice.
Below is the job description and needs for the role
Develop a clear understanding of NHS contracts and is able to manage this for
1. New branches
2. Relocations
3. Branch closures
4. Renewals
5. Contract variation applications e.g. change of name or hours
6. Contract compliance visits for new practices, acquired practices, relocated practices and as requested by NHS England
7. Post Payment Verification evidence submission, reviewing and contesting payment recovery
8. Completion of the Quality in Optometry contract compliance self-assessment as and when requested by NHS England
9. Completion of annual NHS complaints return procedure
10. PCSE set up
Develop a clear understand of enhanced services and implement this across the business including
11. Set up of new contracts and services
12. Ensuring branches are set up to provide this service
13. Ensuring clinical requirements, Optometrist qualifications and equipment is in place
14. Set up and manage E-referral platforms
15. Setting up the branches to use the appropriate systems to provide services and receive payments
16. Working to ensure the process works across the business and effectively communicate with all branch staff, trainers and management
17. Understand how external agencies work with the CCG and NHS and working with providers of enhanced services to implement this in our business
18. Be proactive in setting up new services in new locations
19. Promote the provision of enhances services in branches
20. Ensuring branches are working to the commissioned referral pathways and providing them with up to date information
Rviewing, managing and ordering optical equipment, including keeping a track of all equipment in the branches.
Clinical and body corporate
21. Auditing of clinical records and ensuring high standards of clinical and professional standards are always maintained. Escalating any concerns.
22. Annual registration and retention process for all GOC registered clinicians and ensuring all professional staff complete the three-year CPD cycle
23. Updating and renewal of information of GOC corporate registration
24. eGOS queries.
The position is based at their Head Office in Edgbaston and is Monday to Friday working a 37.5 hour week, no weekends required.
They are offering a very competitive salary, 25 days holiday plus Bank Holidays.