Service Coordinator Wanted!
Our client, a specialist in air conditioning, is currently recruiting for a Service Coordinator to join their expanding and forward-thinking team. The Service Coordinator will be responsible for coordinating and scheduling engineers and ensuring service level agreements are being met.
Key Responsibilities for the Service Coordinator
To oversee the effective administration of the Service calendar, ensuring that the Service Coordinator books and allocates works in an efficient and logistical manner.
Act as the dedicated account manager for allocated sites, scheduling proactive maintenance visits, remedial works and call outs as appropriate.
Proactively arrange key account check-ins and proactive reporting on status of contract and outstanding works while building relationships with stakeholders.
Process quotations, invoices and purchase orders and using the company using the company accounts software.
Quality check engineering reports following attendance to allocated sites, issuing copies to clients promptly.
Track contract billing on Maintenance balance sheet ensuring renewals are managed 90-days prior to expiration.
Key Experience for the Service Coordinator
Coordination or scheduling experience within either HVAC sector, Facilities Maintenance or Contract management in small works engineering is required.
Strong IT skills and experience of using accounting software is preferable.