Tenancy Housing Officer
Harrow - covering Harrow and Brent
£33,600 - £38,000
Would you like to join Hyde as a Tenancy Management Officer?
At Hyde, we believe everyone deserves a safe, secure and well-managed home. Our Tenancy Management Officers play a vital frontline role in making this happen—supporting customers, tackling anti-social behaviour, and protecting the sustainability of our communities.
What you'll be doing
* Leading and resolving ASB and tenancy enforcement cases from start to finish
* Conducting investigations, risk assessments and developing clear case plans
* Managing breaches including illegal occupation, abandonment and subletting
* Supporting sensitive cases involving safeguarding, domestic abuse and vulnerability
* Preparing high-quality legal documentation and attending court where necessary
* Working closely with police, local authorities, safeguarding teams and community partners
* Maintaining accurate records and ensuring compliance with legislation and policy
* Identifying trends and contributing to service improvement and prevention strategies
What we're looking for
We are seeking someone with strong experience in Anti Social Behaviour (ASB) or tenancy management, ideally within social housing or a similar regulated e...