NOC Manager –
Location: London (Hybrid)
Base: Up to £90,000 base salary + 5% on-call bonus
Type: Full-time | Permanent
Are you a passionate network leader ready to take the reins of a high-performing third-line engineering team? We're seeking a NOC Manager who thrives on solving complex challenges, leading with clarity, and driving innovation across critical network infrastructure.
What You’ll Be Doing:
* Lead, mentor, and develop a team of skilled third-line network engineers.
* Own escalated network issues—diagnose and resolve complex problems in collaboration with senior engineers.
* Align network strategies with wider business goals through cross-functional collaboration.
* Drive innovation and continuous improvement in network performance, support, and security.
* Champion best practices in network architecture, operations, and incident management.
* Ensure effective workload monitoring via ServiceNow and foster operational transparency.
What You’ll Bring:
* Demonstrable technical expertise at CCNP (ENT/DC/SP/SEC) or JNCIP-ENT level.
* Strong experience managing third-line support within a fast-paced environment.
* Expertise in ServiceNow ITSM and solid understanding of ITIL processes.
* Advanced knowledge of routing/switching protocols (BGP, OSPF, VLANs, STP, TCP/IP).
* Hands-on experience with Cisco, Juniper, Fortinet, and Palo Alto devices.
* Excellent leadership, communication, and decision-making skills.
Ready to take your career to the next level in network operations leadership?
Apply now to make a real impact and lead a team driving excellence in every connection.