Role: Team Leader/Ops Support Manager Contract Length: Approximately 6 months Location: Bournemouth IR35: Inside Pay Rate to Intermediary: Up to £22.14 per hour Spinwell is recruiting for a Team Leader/Ops Support Manager for an excellent opportunity within the public sector. RESPONSIBILITIES OF THE TEAM LEADER/OPS SUPPORT MANAGER To lead on the day to day operations of temporary staffing booking service Medical and General Bank To work with the service leads to ensure that the booking system are fully functional, accurate, and accessible by workers and line managers/administrators. Contribute to the development and achievement of the teams KPI’s. Put appropriate mechanisms in place to measure and manage performance against these. Provide advice and guidance to departments on use of temporary staffing and agency. Ensure effective credible communication, negotiation and influencing skills to enable effective change management with stakeholders at all levels (including senior management) who may hold differing and contentious views. Support the team to ensure they engage effectively with all bank workers ensuring they receive an annual appraisal. To manage the day to day operations of temporary staffing booking service for Admin and Clerical, Allied Health Professionals, Healthcare Science, Support Services and Junior Doctors. Contribute to the development and achievement of the teams KPI’s. Put appropriate mechanisms in place to measure and manage performance against these. To act as an expert resource ensuring that the local agendas are in line with National requirements, recommending changes as required. To provide complex advice on agency and staffing usage using knowledge of employment status legislation, procurement frameworks and HMRC legislation/guidance. To work with the service leads to ensure that the booking system are fully functional, accurate, and accessible by workers and line managers/administrators. To support the Trust in achieving its agency expenditure target by driving the migration of staff from agency to bank, and bank to substantive contracts. To proactively work with service leads HR/Procurement /Finance colleagues to maximise the use of the temporary staffing service, reduce the Trust’s agency expenditure, and ensure value for money. To work with the Temporary Staffing colleagues to produce key data on agency spending, and contribute to accurate and timely submission of weekly NHSE1 reporting. SKILLS/EXPERIENCE OF THE TEAM LEADER/OPS SUPPORT MANAGER Degree in Business Management or equivalent experience in business support. Further training and experience to post graduate diploma level equivalent or willingness to undertake Experience of service and quality improvement within a healthcare setting. Experience in staff deployment in private or public sector and managing complex projects. Experience of line management and supervision of staff. Senior operational experience Evidence of successful leadership and engagement of service users to introduce change. Experience of analysing large data fields, and collating information for presentation. Independent thinker with demonstrated good judgement, problem solving and analytical skills High level of computer skills proficient in use of Microsoft packages Ability to work on own initiative and organize own workload without supervision working to tight and often changing timescales Attention to detail combined with the ability to extract key messages from complex analysis. Good understanding and application of employment law. Takes decisions on difficult and contentious issues where there may be a number of courses of action. Able to develop and implement policy, guidelines and projects from initiation to completion. Excellent extensive working knowledge of current temporary staffing issues in the NHS and government priorities If you are a Team Leader/Ops Support Manager, apply now or send your CV to Spinwell! We welcome all applications regardless of background, in line with our commitment to diversity, equality and inclusion. Applying to this or any other vacancy advertised by Spinwell Ltd constitutes an agreement for Spinwell Ltd to hold your details for 24 months for the purpose of assessing suitability for the advertised position and to make you aware of any other positions deemed suitable of which You will make you aware by means of either email, text or phone. In line with GDPR regulations you are able to request your details be removed from the company data at any time by emailing us About You Not Specified About Us