Facilities Administrator
Hours: Monday to Friday
Salary: £29,000
Location: Notting Hill, London
Dynamite recruitment is working in partnership with a well-established organisation who are UK based. Due to a busy period out client is looking to recruit a Facilities Administrator/Helpdesk to start as soon as possible.
Responsibilities
As a Building and Facilities Coordinator, you will be responsible for:
* Supporting with building inspections (weekly and monthly). Ensuring that there is a safe and compliant workplace, including building fabric, equipment and proactively monitoring the condition of workplaces.
* Maintain workplace solutions stock levels.
* Take ownership of actions from building inspections or service requests and create action plans, including full resolution, or escalation.
* Ensure the safety and wellbeing of people working within our workplaces, working with other central services colleagues to deliver this.
* Enable the regular occurrence of annual audits (i.e. Fire Risk Assessments, H&S audits), by providing access to sites and relevant documentation.
* Implementing any recommendations, commissioning necessary works and reporting regularly on progress.
* Troubleshoot, triage and resolve calls, queries and requests via the Workplace Solutions Helpdesk, complying with SLAs. Escalate to third parties as appropriate.
* Contribute to any incident response, supporting with Business Continuity activity, working to minimise any impact on our customers.
* Responsible for the security of the buildings (opening and closing)
* Support procurement processes, including preparation of specification and tender documents where required.
* Be responsible for specific facilities services contract management, acting as a primary point of contact, understanding contract requirements, holding regular contract review meetings, escalating issues by exception.
* Day to day contractor management of all suppliers working onsite (including internal cleaners and Homecare colleagues) ensuring all necessary H&S and procurement requirements are undertaken.
* Carry out purchasing and invoicing processes in a timely and accurate manner. Understand and comply with Financial and Procurement regulations.
Qualifications
* Good coordination experience
* Strong communications skills and experience
* Good administration skills and experience
* Self-motivated and enthusiastic with a solution focussed, positive ‘can do, will do’ attitude, putting the customer at the heart of every interaction.
* Proactive nature and the ability to act upon own initiative and effectively manage the workload with the ability to prioritise and work under pressure and to tight deadlines.
* Will have a keen eye for detail.
* Effective interpersonal skills: flexible and committed, enthusiastic, takes ownership, promotes sharing of ideas and supports team members with their duties as required.
* Good experience of Microsoft Office packages including Outlook, Word & Excel
* Full driving licence and/or the ability to travel in a timely and efficient manner to visit tenants, sites and attend meetings, frequently located in areas not covered by public transport.
* IOSH would be desirable but isn’t essential.
* MUST BE ABLE TO DRIVE
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