Job Description
Regional Technical Manager - Insurance Subsidence
Permanent
Derby Leeds area
Salary up to £55,000K + Car Allowance
The Client
My client a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses. They help their clients to manage risk, operate their core business processes, transform.
The Role
To provide professional subsidence and surveying services in connection with domestic and commerciabuildings insurance claims.
To proactively manage own work efficiently and effectively to achieve business objectives and meet defined service level agreements (SLAs).
To visit damaged properties and assess technical and insurance aspects required to resolve insurance claims and to reinstate damaged buildings. The role requires a willingness to travel within the UK and flexibility in working arrangements to meet business requirements.
To understand, implement and comply with company procedures and policies, and actively promote the principle of treating customers fairly.
To liaise with clients, policyholders, local authorities, third parties, claims handlers and other work colleagues as required.
To maintain and update accurate records on the company claims management IT systemTo proactively work on own initiative and manage a portfolio of work within a regional area and assist in other areas as and when required.
The role will be home based, and the employee will be required to maintain a suitable home office environment.
There will be a requirement to attend local company offices from time to time. A company car will be provided and full drivers license is required
Experience
Training will be provided which will be specific and pertinent to the role but will require some knowledge,
understanding and capability in the following areas:
Identifying causes of damage and construction defects, assessing repair requirements, scheduling
necessary building repair works.
Investigation and resolution of subsidence and general perils insurance claims.
Instruction of temporary or emergency works to make damaged buildings safe.
Building pathology including asbestos and damp problems.
Understanding of buildings insurance policies and insurance law
Professional report writing and other general correspondence, including consultation reports.
Specification of site investigations and interpretation of geotechnical reports.
Building construction and foundation systems.
Obtaining competitive tenders, tender assessment and recommendations.
Local Authority Planning & Building Regulations.
Health & Safety Legislation & CDM Regulations
Party Wall etc Act.
Administration of building contracts and related contract law.
Project management of building works onsite, valuing and authorising contractual payments and
agreeing variations.
Experience of cost control and financial awareness.
Computer Literate particularly MS Office Package
Person specification/ key skills:
Educated to degree level in an appropriate discipline, e.g. Civil Engineering, Structural Engineering, Building Surveying, or similar.
Excellent communication skills and articulation
Understanding and recognition of Customer Service and Quality
Flexibility and adaptability
The ability to work in a fast paced and changing environment
Reports and accountable to: Head of Subsidence and Surveying
Liaison with: Directors, Associate Directors, Managers, Loss Adjusters, Support Staff, Clients, Customers, Suppliers as necessary
Benefits
25 Days Holidays + BH
Reward platform discounts for over 800 retailers
Lease car salary sacrifice
Cycle to work Scheme
Life assurance x 4
Well being centre
Recognition programme
Paid fertility appointments
Fostering friendly employer
Development, training, and professional qualification
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