We have an exciting opportunity for a Clerical Officer / Receptionist to join our dedicated team within Business Services. This is a part time temporary role (30 hrs for 18 months) based at CYPS Ferryhill, Broom Road, Ferryhill. WHAT IS INVOLVED? A vacancy has arisen in Business Services for a part time Clerical Officer/Receptionist to provide a professional, effective and efficient receptionist service and general administrative support to visitors, callers, users and members of one point, and families first services. Duties include reception duties, dealing with incoming and outgoing correspondence, telephone answering and message taking, ordering, data entry, file management, including scanning and archiving, typing duties, including production of posters and display materials, arranging transport, issuing and recording of petty cash transactions, booking rooms and diary management. We are looking for a professional and enthusiastic team player who takes pride in providing excellent customer service. We encourage you to contact Nicola James via email at Nicola.James2@durham.gov.uk to arrange an informal discussion about this role. WHAT WILL I NEED? 4 GCSEs (Graded A-C) including English Language or Literature or NVQ Level 2 in a related subject or equivalent. Please refer to the attached Person Specification for the full criteria. If successful, you will be required to apply for a Disclosure and Barring Service Enhanced Disclosure. INTERVIEWS Interviews will be held week commencing 8th December 2025. We operate a guaranteed interview scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran. OUR OFFER TO YOU We offer a competitive rewards package that includes attractive salaries, a generous annual leave entitlement of 27 days (rising to 32 after five years’ continuous local government service) and membership of the excellent contributory career average Local Government Pension Scheme. Explore the full range of rewards and benefits on our website. Rewards and benefits are subject to individual terms and conditions. EQUALITY, DIVERSITY, AND INCLUSION We are a proud equal opportunities employer and believe a diverse workforce brings fresh ideas and drives service improvement. We welcome applications from everyone and make employment decisions based on skills and ability. As a Disability Confident Leader, we actively encourage applications from disabled people and offer support throughout the recruitment process. HOW TO APPLY Please note, we do not accept CVs. All applications must be submitted online via the Northeast Jobs portal. Use the ‘Person Specification’ section of the form to clearly demonstrate how you meet the essential (and where possible, desirable) criteria. Applications that do not evidence the essential requirements will not be shortlisted. For guidance on completing your application, visit our website. If you require assistance when applying for this role, please contact our Recruitment Helpdesk on 03000 26 27 27, or via email RecruitmentResources@durham.gov.uk All correspondence relating to your application will be sent from donotreply@northeastjobs.org.uk. Kindly check your spam/junk folder regularly to ensure you don’t miss any updates. CONNECT WITH US Follow us on Instagram Like us on Facebook Visit our website VPRS/161