Position Summary
Why join our team?
The National Account Manager – Argos is a high-impact commercial leadership role, responsible for delivering sustained revenue growth, category leadership, and premium brand execution across one of Samsung UK’s most influential retail partners.
You will take full ownership of the Samsung–Argos relationship, defining and executing a robust joint business plan that spans Smartphones, Tablets, Wearables, Computing, and Accessories. This role is central to delivering Samsung’s commercial objectives in the UK retail market, with accountability for sell-in, sell-out, attach, ASP uplift, and market share performance.
Role and Responsibilities
Your key responsibilities
Strategic Account Leadership
1. Own and lead the end-to-end Samsung commercial relationship with Argos, managing a multi-category portfolio and high-value revenue base.
2. Develop and implement the Joint Business Plan (JBP) with Argos’ senior commercial team, aligning Samsung’s strategic goals with partner priorities.
3. Drive category innovation and market share growth through bold, insight-led planning and execution.
Commercial Planning & KPI Delivery
4. Deliver core KPIs: sell-in volume, sell-out performance, revenue growth, attach rate improvement, ASP uplift, and category penetration.
5. Lead annual and quarterly forecasting cycles, ensuring accuracy, accountability, and alignment across commercial and operational functions.
6. Optimize pricing, promotional investment, and ROI through data-driven decision making and regular commercial performance reviews.
Partner Engagement & Influence
7. Build strong, senior-level relationships with Argos’s stakeholders in buying, planning, supply, and digital commerce.
8. Negotiate and secure high-impact promotional placements, digital campaigns, and launch activations that drive traffic, conversion, and brand preference.
9. Act as Samsung’s ambassador within Argos, driving visibility, trust, and long-term growth alignment.
Cross-Functional Leadership
10. Lead internal coordination with Product, Supply Chain, Marketing, Finance, and Retail Field teams to deliver seamless execution.
11. Ensure operational excellence across product lifecycle management, demand planning, digital readiness, and campaign rollout.
12. Own internal and external QBRs, reporting, and communication that inform leadership decisions and track account health.
Market & Consumer Insight
13. Apply deep understanding of UK retail trends, Argos shopper behaviour, and competitive dynamics to identify and act on opportunities.
14. Leverage Samsung’s market intelligence and category leadership to shape the partner strategy and win at the point of purchase.
What we need for this role
To be successful, you will possess the following skills and attributes:
15. 5–8 years’ experience in retail account management, commercial leadership, or national sales roles—ideally within Consumer Electronics, Telecoms, or FMCG.
16. Proven ability to own and grow large, complex retail accounts with full commercial P&L responsibility.
17. Highly analytical and confident with commercial performance data, pricing models, and strategic forecasting tools.
18. Strong negotiation skills, with experience influencing senior external stakeholders and driving cross-functional execution.
19. Commercially curious, consumer-focused, and results-driven—able to think strategically and act tactically in a fast-paced environment.
What does success look like?
20. Samsung becomes a top-performing brand across all relevant categories within Argos, with standout execution and brand presence.
21. Strong double-digit growth in sell-out, attach, and ASP, with well-managed promotional planning and profitable returns.
22. A robust, multi-year JBP is in place, underpinned by shared ambition, innovation, and deep commercial trust with Argos leadership.
23. Samsung is recognised as a category thought leader and preferred partner by Argos, with best-in-class joint execution.
24. Internal teams view the Argos account as a benchmark of excellence in strategic retail partnership and commercial execution.
Skills and Qualifications
Benefits of working at Samsung include
25. Hybrid working – 3 days in the office and 2 days at home per week
26. Bonus scheme linked to individual, team and company performance
27. Car allowance
28. Pension contribution
29. Three volunteering days each year
30. Holiday - 25 days plus bank holidays and an additional day off for your birthday
31. Access to discounts on a wide range of Samsung products
32. Access to a discount shopping portal
33. Partner Colleagues are not eligible for Samsung Enhanced Paid Sick Leave but may be eligible for statutory payments from their payroll agency
34. Up to 20 (pro-rata) Partner Absence days per calendar year to be used in times of need
A note on equal opportunities
We are an equal-opportunity employer and value diversity at our Company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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