Business Administrator (Care Home Administrator)
We are recruiting for a Business Administrator (Care Home Administrator) at Thames Wood House, our brand‑new luxury care home opening in 2026.
You will work closely with the Home Manager to provide comprehensive administrative support, ensuring the effective operation of administrative systems and processes. The role must start in August 2026 ahead of the opening schedule.
We offer our colleagues
* A competitive salary and benefits package
* 4 weeks holiday plus Bank Holidays
* Quality‑linked bonus scheme – a performance bonus tied to our CQC/CI quality rating, rewarding you for helping us deliver outstanding care.
* Workplace pension for your future security
* A true team culture – a collaborative, encouraging working environment where kindness, respect, and professional pride are at the heart of everything we do
* Excellent training and career development opportunities
* Employee Assistance Programme, occupational health and wellbeing support services
* Everyday saving perks – access to a wide range of retail discounts and savings
* Free on‑site parking
* Rewarding connections – Refer a Friend bonus – earn up to £750 per successful referral because great people know great people.
What you’ll be doing
* Undertaking all administrative duties required to ensure the smooth running of the Care Home.
* Supporting the Home Manager by maintaining effective administration, including HR/recruitment tasks and financial activities of the Care Home.
* Assisting with the preparation of reports and compliance documentation.
* Monitoring budgets, processing invoices, and managing financial records.
* Handling inquiries from residents, families, and external stakeholders with professionalism and empathy.
* Maintaining accurate and up‑to‑date resident and staff records in compliance with relevant regulations.
Could you be part of our team?
About You:
* Previous demonstrable experience working in an administrative role within a care home setting or similar environment.
* Excellent written and verbal communication skills.
* A friendly and approachable demeanour with a commitment to providing excellent customer service.
* Understanding of care home regulations and requirements is desirable.
* Empathy and a desire to make a difference to the lives of our residents.
* Ability to multi‑task, work under pressure and on own initiative in a fast‑paced environment.
If this sounds like you and you’re looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you.
Due to the high level of interest we anticipate for this role, we may close this advert earlier than the stated closing date to manage applications effectively. Apply as soon as possible.
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