Overview
This role combines strong commercial acumen with a solid understanding of software solutions to successfully position and sell the company's portfolio of document management products. The Account Manager will lead the sales process by identifying client needs, demonstrating how the solution improves document control, compliance, and operational efficiency, and clearly communicating the business value to decision-makers. The role involves building and managing relationships with key accounts, driving new business opportunities, and ensuring existing customers maximise the value of the platform through ongoing engagement, solution guidance, and account growth.
Responsibilities
* Sales & Business Development
* Key sales elements emphasised:
* Driving new business and revenue growth
* Positioning document management solutions to solve business problems
* Leading product demonstrations and client discussions
* Building long-term customer relationships
* Identifying upsell and cross-sell opportunities
* Showing ROI and operational benefits
Qualifications
Essential
* Experience selling document management, output management and workflow automation software
* Experience working in SaaS or cloud-based software environments
* Knowledge of digital transformation projects within organisations
* Experience selling into sectors with heavy document usage, such as manufacturing, distribution, construction or retail
* Experience working with channel partners or resellers
* Commercial awareness and ability to articulate business value
* Strong stakeholder management and relationship-building skills
* Experience managing the full sales cycle (prospecting → demo → proposal → closing)
* Strong negotiation and closing skills
* Ability to identify client needs and position solutions effectively
* Full Clean Driving License
Desirable
* Familiarity with document management or collaboration platforms such as:
o SharePoint
o DocuWare
o M-Files
o OpenText
* Understanding of:
o Document workflows and automation
o Records management and compliance
o Cloud hosting and integrations
o API integrations with business systems
* Degree level preferably
Additional Information
Monday to Friday, mixture of Hybrid and office working
Excellent salary depending on experience plus good commission and career progression if so desired
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