Carlisle Support Services is looking for enthusiastic, reliable and dedicated individuals to join our team working within a busy multi‑storey car park environment for one of our prestigious clients. If you are professional, approachable and willing to learn new skills to develop your career, we will provide full training and ongoing support to help you succeed in the role.
Responsibilities
* Maintain a visible and professional security presence throughout the multi‑storey car park, providing a strong deterrent against anti‑social behaviour, theft and unauthorised activity
* Conduct regular patrols across all levels of the site, identifying and reporting any security, safety or maintenance issues promptly
* Monitor vehicle and pedestrian access points, ensuring the site remains safe and secure at all times
* Respond promptly and professionally to alarms, incidents and emergencies, taking appropriate action in line with site procedures
* Accurately record incidents, defects, alarm activations and daily activity reports, escalating concerns where necessary
* Provide a helpful and approachable first point of contact for customers, offering guidance and assistance when needed
* Support a safe environment for customers, visitors and colleagues through proactive monitoring, engagement and conflict management where required
* Work effectively as part of the wider site and security team, maintaining strong communication and professionalism at all times
Qualifications
* At least 18 years old – required to work in a licensable role
* SIA Door Supervision licence
* 5 years checkable work and address history
* Reliable, punctual, flexible and smart in appearance
* Friendly, approachable and always professional
* Enthusiastic and motivated to do a great job
* Ideally some experience within a security environment or a customer‑facing role
* Able to interact with clients and customers in a positive manner
* Some experience working within a security environment and experience of lone working
* Effective people skills, able to interact with clients and customers in a positive manner
Successful candidates will be required to provide original documentation for detailed screening and vetting processes. This could include the following: passport, driving licence, utility bill dated in the last 3 months, HMRC letter, original bank statement, original payslip, birth certificate or a valid share code.
Benefits
* A competitive hourly rate of pay – paid monthly
* Access to Company Pension Scheme after qualifying period
* Health and Wellbeing Plans
* Stream – financial flexibility and instant access to earned and authorised wages
* Full induction, ongoing training, and career development
* Quality kit and uniform, everything you need to perform your role effectively
* Funded SIA top‑up training
* Employee Assistance Programme
* Refer a Friend Scheme
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