This is a hybrid role. You will be expected to attend the office which is based in Mountsorrel, Leicester for regular meetings and training.
The salary for this position is £27,000 - £29,000 depending on experience.
Job Title
Sales Development Representative
Responsible for
N/A
Team
Sales
Responsible to
Managing Director
Company Overview
Catalyst Computers Systems Ltd supply a dealer management system aimed primarily at the motorcycle, caravan, motor vehicle and agricultural/groundcare industries.
We help businesses manage all areas of their business operations, from parts and service, through to sales and finance, with innovative solutions to achieve their business objectives.
Job Overview
The Sales Development Representative (SDR) plays a critical role in driving business growth by identifying and qualifying potential customers. This position focuses on generating new leads, nurturing prospects, and setting up opportunities for the sales team. The SDR acts as the first point of contact for inbound and outbound leads, ensuring a positive experience while effectively communicating the value of our products and services.
You will be targeted with and measured on specific performance metrics, for which both commission and bonuses available for meeting defined targets, in addition to your basic salary. To achieve this, you will need to understand the operation and benefits of our market-leading Dealership Management Software, as well as the additional products and services that we offer. This requires you to be dedicated, enthusiastic, fast learning and have or develop knowledge about business processes such as, but not limited to inventory management, sales and purchase order processing, workshop operations and the principles of bookkeeping and payroll.
Performance Metrics
* Qualified Leads Generated: Number of leads meeting agreed qualification criteria.
* Conversion Rate: Percentage of leads converted into opportunities.
* Activity Targets:
* Daily/weekly calls, emails, and social touches.
* Pipeline Contribution: Value of opportunities created for the sales team.
* Response Time: Speed of follow-up on inbound leads.
* CRM Accuracy: Completeness and accuracy of data entry.
Key Responsibilities
* Proactively research and identify potential clients through various channels.
* Engage prospects via phone, email, and social media to qualify leads.
* Understand customer needs and align them with appropriate solutions.
* Maintain accurate records of interactions and progress in the CRM system.
* Collaborate with marketing and sales teams to optimise lead generation strategies.
* Become involved in ad-hoc tasks as required.
Accountabilities
* Achieve targets as set for your job role
* Develop and maintain a new business pipeline
* Maintain regular contact with allocated customers and prospects
* Deliver a prompt and courteous service to customers and prospects
* Attend and contribute to sales meetings
* Escalate critical or strategic issues to the Managing Director
* Provide status and progress reports to the Managing Director
Qualifications Required
Desirable – Bachelor’s degree in Business, Marketing, or related field (or equivalent experience)
Experience and Skills Required
Essential - Strong organisational and time management abilities
Essential - Excellent verbal and written communication skills
Essential - Experience with CRM software and ability to adapt to new systems
Essential - Hands-on experience with multiple sales techniques
Essential - Excellent negotiation skills
Essential - Ability to build and deliver engaging presentations
Desirable - Proven track record of achieving sales targets
Desirable - Understanding of sales performance metrics
Suitable for someone who…
Has strong communication and interpersonal skills, is highly motivated, target-driven, and resilient. Has the ability to quickly learn and articulate product knowledge whilst also being organised and detail-oriented with excellent time management.
Competencies
Communication - I can effectively communicate with people at all levels both internally and externally
Effective - I can work both independently and collaboratively to achieve my goals
Precise - I am accurate in my communication and exact in my delivery
Tenacious - I ensure that all tasks on a project are seen through to completion
Credible - I know what I’m talking about and can back this up with evidence
Positive - I convey an optimistic and confident approach to situations
Interested - I want to learn more about what I and the company does
Committed - I do what I say I’ll do; people can count on me
Respectful - I treat colleagues and customers with deference and respect
Collaborative - I work well with others to get the desired outcome
Diversity within the workplace
At Catalyst Computer Systems we are pleased to say we create a diverse and inclusive work environment. We are an equal opportunity employer, and we actively encourage all individuals to express themselves and to achieve their full potential.
As a company, we continuously strive to outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, pregnancy, age, sexual orientation, and/or mental or physical disabilities.
If you have a disability, such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we will be happy to make reasonable adjustments to enable you to complete the process to your best ability.
By prioritising employee wellbeing, experience, recognition, and development, we are instrumental in attracting, nurturing, and retaining top talent that contributes to Catalyst Computer Systems success and growth. Apply now to be part of a team that offers career development opportunities and highly values innovation, creativity, responsiveness, and excellence in HR & OD practices.
What You Can Expect from Us
* 25 days’ annual leave (increasing with length of service) plus bank holidays
* Company profit share bonus scheme
* Annual salary reviews, based on individual performance
* Professional Development by e-learning, and contribution to course with accredited certification
* Enhanced Maternity and Paternity pay
* Access to our retail discounts platform
* Employee Assistance Programme with 24/7 support
* Health Cash Plan (also for children under 24 yrs who are still in full time education)
* Company Sick Pay
* Purchase Holiday Scheme
* Group Pension Scheme with salary sacrifice
* Life Assurance
* Refer a Friend scheme
* Cycle to Work scheme
Training and Development
Our extensive online training library has a vast collection of courses to enhance your skillset and knowledge in many areas. You can access over 30,000 courses on a variety of topics to boost your performance.
This position does not meet the eligibility requirements for sponsorship under the Skilled Worker Route within the UK Visa and Immigration service’s Points Based System. Therefore, Catalyst will not be able to sponsor individuals who require permission to work to carry out this position.