JOB DESCRIPTION
Retail Assistants are responsible for carrying out the front-line selling effort, driving sales revenue for the organization, creating the ultimate experience for our fans, and maintaining excellent retail standards through back-of-house operations. Retail Assistants will drive results through effective communication and demonstrate the ability to work as a member of a winning team. They will usually be expected to work a part-time schedule which can include days, nights, and weekends.
Responsibilities
* Greet fans and ask questions to help make their shopping experience an enjoyable one
* Make recommendations based on observations and conversations with fans
* Help execute a brand connection by ensuring fans enjoy a seamless shopping experience
* Maintain sales floor and/or stockroom standards with an eye to detail
* Process sales transactions via the Fanatics Point of Sale System (POS)
* Housekeeping, cleanliness, and general standards
* Maintain the highest standards of professionalism and customer service to ensure the Fanatics Brand and Team/League are always positively represented
* Perform additional responsibilities as directed by the management team
Qualifications
* Past experience working in retail or sales preferred
* Ability to work independently and responsibly in a fast-paced environment
* Availability to work extended hours on game days and during events
* Foreign language skills are beneficial but not essential
* Possess a fun, professional demeanor
* Demonstrated ability to build product knowledge of Team/League inventory
* Demonstrated ability to work as a member of a team in fast-paced environments, servicing a diverse fan base
* Ability to maintain high standards of organization and cleanliness
* Proven ability to overcome obstacles while maintaining a positive, can‑do attitude
* Strong verbal communication skills
Seniority level
Entry level
Employment type
Part‑time
Job function
Sales and Business Development
Industries
Technology, Information and Internet
Location
Leeds, England, United Kingdom
J-18808-Ljbffr