Domestic Supervisor - Manchester Job Description Healthy outcomes start with positive patient experiences. 37.5 Hours Per Week / 5 Days a Week / 06:30am - 2:30pm 12,75 per hour Uniform Provided / Sodexo Benefits 20 Days Holiday per Year Bank Holidays Location is Wythenshawe hospital, Wythenshawe, Manchester Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is: M23 9TL Please take the time to read the attached job description Job Introduction Make a Difference Every Day Join a role where your work truly matters. As a Cleaning Supervisor with Sodexo at Wythenshawe Hospital, you'll play a key part in creating a safe, clean, and welcoming environment that directly impacts the health and well-being of patients, staff, and visitors. Your leadership will help prevent the spread of infection and contribute to a high standard of care. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way. The Allocation Supervisor is responsible for planning, coordinating and allocating staffing resources across all areas of the hospital. This includes managing and forecasting cover for sickness, holidays and all other absences, ensuring adequate staffing levels at all times. The role also involves managing monthly curriculum training completion, responding to staff calls relating to absences or operational issues, and communicating key information to the client and zonal supervisors. The Allocation Supervisor plays a critical role in maintaining service quality, operational efficiency, and strong communication channels across the domestic and catering services. What You'll Do Lead and motivate a dedicated cleaning team, coordinating daily tasks and activities. Coordinate daily and long-term staffing levels across hospital departments, ensuring safe service delivery and effective cover. Manage sickness, absences, annual leave, and unplanned staffing changes, maintaining accurate records and timely communication. Act as a key point of contact for staff, supervisors, management, and clients, providing clear updates on staffing, risks, and service impact. Maintain and update staffing systems (including Kronos), ensuring compliance with absence, training, and reporting requirements. Support supervisors with absence management processes, training completion, and operational planning. Oversee quality of domestic, catering, and cleaning services, ensuring compliance with HACCP and legislative standards. Supervise staff when required, including Patient Services Assistants, and support audits, investigations, and performance monitoring. Manage stock control, equipment checks, administrative tasks, and additional duties to maintain efficient, high-quality service delivery. What You'll Bring Proven experience in a supervisory role, ideally within cleaning or facilities management. Physical ability to carry out manual aspects of the role. A strong commitment to health, safety, and hygiene. Professional integrity, reliability, and a positive attitude. Excellent communication and people management skills. Ability to lead, support, and develop a team in a designated area. Strong communication skills with people at all levels. Good literacy, organisation, and record-keeping skills. Able to respond quickly and effectively to problems. Able to monitor and maintain performance standards. Understanding of Food Safety, Health & Safety, and relevant regulations. Experience working in hospital domestic or catering services (or similar environment). Be part of a team that puts people first-and feel proud of the difference you make every day. What we offer: Working at Sodexo isn't just a job - it's a chance to make a difference every day. You'll be part of a supportive team, act with purpose, and thrive in a role where your work matters. We also offer a range of benefits to support you and your loved ones: Mental health and wellbeing resources Employee Assistance Programme (including financial/legal advice & personal support) Free health & wellbeing app with 24/7 virtual GP access Discounts on high street brands for you and your family Salary finance tools and financial wellbeing resources Retirement savings plan and life insurance Full training and protective uniform provided. Opportunities to gain experience through learning and development. Cycle to Work scheme & volunteering opportunities. Flexible working and a dynamic team environment Competitive pay Ready to be part of something greater? Apply now and bring your energy, purpose, and passion to Sodexo. We may close this advert early if we receive a high number of applications - so don't wait! About Sodexo At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins. We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job. Click here to read more about what we do to promote an inclusive culture. Sodexo Disability, Ability network, So Together, Generations and Origins.