Hotel Administrator
Radisson Hotel Group is one of the worlds largest hotel groups, with ten distinctive hotel brands and more than 1,160 hotels in operation and under development across 95+ countries. Our brand promise, Every Moment Matters, is brought to life through our signature Yes I Can! service ethos.
People are at the heart of our success. Our team members are true Moment Makers, and together we create a culture, environment, and opportunities that empower you to be your best every day, everywhere, every time. Together, we make Every Moment Matter .
We are now looking for a Hotel Administrator to join our team.
What We Offer Our Hotel Administrator
We aim to be as good a place to work as we are to stay. Thats why we offer a competitive compensation and benefits package, including:
Discounted rates for you, your friends and family at Radisson Hotels
Learning and development from day one via Radisson Academy
Access to 20,000+ online learning resources
Career progression opportunities
Complimentary meal on duty and uniform
28 days holiday for full-time team members
Discounted access to leisure, pool and gym facilities (where applicable)
Onsite support from trained Mental Health First Aiders
The Hotel Administrator Role
Reporting to the General Manager, the Hotel Administrator plays a key role in supporting hotel leadership and departments, helping to ensure smooth operations and a positive employee experience.
This is a varied, people-focused role where no two days are the same, combining administration, coordination, and engagement activity across the hotel.
Your key responsibilities will include:
Training Planning & Compliance
Coordinating and maintaining the hotels training calendar
Tracking mandatory training and certifications to ensure compliance
Maintaining accurate training records and documentation
Liaising with Heads of Department and external providers to organise training
Supporting management with training and compliance reporting
People Engagement & Onboarding
Supporting employee engagement initiatives, events, and internal activities
Coordinating onboarding and induction activities for new starters
Assisting with internal communications linked to training, engagement, and company initiatives
Supporting initiatives that promote a positive workplace culture
Staff Accommodation Coordination
Coordinating staff accommodation allocations and records
Acting as the main point of contact for accommodation-related queries
Ensuring accommodation standards, rules, and compliance are upheld
Liaising with departments to resolve maintenance or availability issues
Administrative Support
Providing administrative support to Heads of Department as required
Coordinating inter-departmental communication and documentation
Supporting general hotel administration and ad hoc requests
Handling sensitive information with discretion and confidentiality
As a Hotel Administrator, you will be part of a team that believes anything is possible, works collaboratively, and genuinely enjoys what they do.
What Were Looking For
Strong organisational and time management skills
Excellent written and verbal communication skills
High attention to detail and ability to manage confidential information
Ability to prioritise and work independently in a fast-paced environment
Confident using standard office systems and hotel platforms
A positive, flexible Yes I Can! attitude
Experience in an administrative or hotel environment is beneficial, but not essential
Become part of the world of Moment Makers .
We look forward to getting to know you.
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