Operational Excellence Manager – New QSR Brand Taking the UK by Storm
£55,000 – £65,000 (DOE) + Car Allowance | Immediate Start | Nationwide Travel
What’s on Offer:
1. Salary: £55,000 – £65,000 (depending on experience)
2. Car allowance
3. High level of autonomy and ownership
4. A dynamic, rapidly growing business with huge potential
5. Opportunity to shape and influence a brand in its early stages
6. Immediate start available
About the Brand:
With strong roots in Asia and an ambitious growth plan in the UK, this fast-growing QSR brand is making serious waves. With 6 successful sites already trading and 8 more in the pipeline, this is the perfect time to join. We’re seeking a hands-on, commercially-minded Operational Excellence Manager to help us scale smartly, efficiently, and with passion.
The Role:
This is a newly created position with a blank canvas to make your mark. Reporting to the Operations Director, you’ll take full ownership of operational standards and improvements across the estate. This role is ideal for someone who enjoys working at pace, has an eye for detail, and knows how to build a strong team culture while delivering results.
Key Responsibilities:
7. Oversee daily operations across multiple QSR sites, ensuring brand standards are consistently met
8. Develop and roll out Standard Operating Procedures (SOPs) across the business
9. Conduct operational audits and implement action plans to drive improvements
10. Uphold health & safety and food hygiene standards across all sites
11. Design and deliver engaging training programs for managers and team members
12. Monitor and optimise menu costing, food margins, labour productivity, and other KPIs
13. Work closely with senior leadership to align operations with business growth strategies
14. Support and mentor site teams to create a fun, inclusive, and high-performing culture
What We’re Looking For:
15. Proven experience in multi-site operations within QSR or fast-casual franchise environments
16. Commercially savvy, with a clear understanding of costings and driving profitability
17. Strong leadership and communication skills — a natural coach and motivator
18. A hands-on, energetic approach to problem-solving and process improvement
19. Outstanding organisational and audit capabilities
20. A fun, outgoing personality that contributes positively to workplace culture
21. Someone who brings joy, energy, and professionalism to every site they visit
22. Willingness to travel nationally and be present across multiple locations
Kellan Group (including all of our brands, Berkeley Scott, RK and Quantica) are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our websites