The Cathcart Street Practice, 8 Cathcart Street, AYR, KA7 1BJ
36 hours per week over 4 days
Due to retirement we are seeking a friendly, organised and patient-focused Medical Receptionist to join our busy GP Practice. The successful candidate will be the first point of contact for patients and will play a vital role in ensuring the smooth day-to-day running of the practice.
Key Responsibilities
1. Welcoming patients in person and responding to telephone calls courteously and efficiently
2. Booking, amending and cancelling appointments using the clinical system
3. Managing patient queries and signposting appropriately
4. Handling correspondence, prescriptions and general administrative duties
5. Workflow optimisation via Docman system
6. Supporting clinicians and colleagues as part of a collaborative practice team
7. Adhering to confidentiality, GDPR and practice policies at all times
What We Offer
8. A supportive and friendly working environment
9. Training and development opportunities
10. NHS Pension Scheme
11. Opportunity to be part of a dedicated primary care team
Unfortunately, we are unable to reply to all applicants. If you have not heard from us within 3 weeks of the closing date, your application has been unsuccessful on this occasion.
- Urban Practice