Job Summary
We are recruiting a Mental Health Support Worker for our new 8‑bed inpatient High Intensity Environment / PICU at Alumhurst Road, Bournemouth. This state‑of‑the‑art facility has been designed with input from young people and their families, and welcomes a compassionate, communicative professional to provide exceptional care to young people aged 13‑18 who have complex mental health needs.
Driving is desirable, as the role may include transporting young people to their homes, placements, activities or medical appointments. Previous experience in healthcare is desirable but not essential.
Responsibilities
* Deliver person‑centred care to young people in the inpatient setting.
* Assist in organising and facilitating activities and ensure a safe, supportive environment.
* Provide emotional support and maintain accurate patient records, including data entry to the RiO patient records system.
* Report any complaints or concerns from young people, families or carers to the trained staff on duty.
* Attend the Prevention and Management of Violence and Aggression course (five‑day course) and complete all aspects of the training – a condition of engagement.
* Participate in ongoing training and professional development programmes as identified by the line manager.
* Maintain the flexibility to work a range of shift patterns, including early, late, twilight, nights (enhanced pay) and long days.
* Note: Candidates requiring UK health‑care worker sponsorship cannot apply for this position.
Shift Patterns
* Early – 07:00 to 15:00
* Late – 12:00 to 20:00
* Twilight – 16:00 to 00:00
* Nights (enhanced pay) – 19:30 to 07:30
* Long days – 07:00 to 20:00
Qualifications & Person Specification
Essential
* Relevant experience in a busy or high‑paced environment – provide an example where you remained calm under pressure.
* Previous training that has developed your skills, or a willingness to pursue professional development to meet the needs of the service – please provide details.
* Ability to work well in a team – provide an example.
* Alignment of personal skills such as listening, empathy, motivation and prioritisation – explain why this role appeals to you.
* Experience relevant to the role – describe your experience.
Essential Knowledge, Skills and Training
* Entry‑level knowledge of child and young person mental health, including understanding of complex mental health conditions.
* Knowledge of safeguarding practices and how to deliver care in a high‑intensity environment.
* Ability to record observations and use information systems such as RiO.
* Understanding of healthcare legislation and policies relating to young people and mental health.
Employer Details
Employer: Dorset HealthCare University NHS Foundation Trust
Address: Seastone, Alumhurst Road, Bournemouth, BH4 8EP
Job Details
Reference number: 152‑M159.25
Posted: 29 December 2025
Band: 3 – Salary £24,625 – £25,674 per annum (p.a.)
Contract: Permanent (full‑time or part‑time)
Working pattern: full‑time (minimum 35.5 h) or part‑time (minimum 22.5 h)
Location: Seastone, Alumhurst Road, Bournemouth, BH4 8EP
Interview date: Friday 23 January 2026
#J-18808-Ljbffr