JOB TITLE: Inclusion Support Worker – Combat Isolation
BASE: City Centre office with regular travel across Sefton and Liverpool, flexible home working
HOURS: 1x PT 21 hours per week
fixed term until 31st March 2028 with a possible extension dependent on funding
SALARY: £26,250 per annum (pro-rata)
ACCOUNTABLE TO: Combat Isolation Team Leader
HOLIDAYS: 5.6 weeks inclusive of bank holidays (pro-rata for part time staff)
CLOSING DATE: 5pm on Monday 16th June 2025
MAIN PURPOSE OF JOB:
Combat Isolation is a bespoke service based across Liverpool, Sefton and Kirkby. The team supports older adults (over 50) diagnosed with functional mental illness who have been affected by loneliness and isolation exacerbated by the impact of Covid. The service has been designed to build confidence and increase independence through delivery of one-to-one support. This will include developing a personalised community support programme and agreeing personal objectives with the client and a strategy to achieve them, encouraging clients to access meaningful activities to benefit their mental health, wellbeing and independence.
DUTIES AND RESPONSIBILITIES:
General
1. Manage a caseload of clients and deliver one to one support over a 12-week period, encouraging and facilitating clients to participate in social activities, develop social networks, access services and facilities to live as independently as possible, in accordance with their needs and preferences.
2. Assist clients to work towards their identified goals and move towards a brighter future as agreed in their personal support plan.
3. Giving encouragement, guidance and direction to clients in respect of the service and the completed support plan. Sharing information about other appropriate services for clients.
4. Maintaining healthy and safe practices in the workplace through risk assessment processes relating to the protection of clients, volunteers and staff, reporting any concerns in adherence with Age Concern Liverpool & Sefton’s Health & Safety policy and procedures.
5. Ensure that all clients’ personal information and circumstances are treated as confidential in adherence with Age Concern Liverpool and Sefton’s policy and procedures.
6. Maintain client’s dignity, choice & control at all times.
7. Quickly and effectively deal with any safeguarding concerns, reporting these to the Combat Isolation Team Leader and the relevant authority in adherence with Age Concern Liverpool and Sefton’s Safeguarding Vulnerable Adults policy and procedure.
8. Respect the client’s individuality, equality and diversity, providing a service sensitive to these needs.
9. Monitor clients’ health and well-being and providing support to increase confidence and independence.
10. Use internal and external systems and processes to maintain an accurate record of own work and to address the needs of clients. Taking appropriate action to process/escalate issues arising from communication relating to both clients and staff.
11. Meet regularly with other team members to review progress, approach concerns and plan for moving forward.
12. Work in cooperation with colleagues and staff from other agencies.
13. Provide support to clients in accordance with all written policies and procedures of Age Concern Liverpool and Sefton.
14. Undertake any other reasonable duties, including, but not exclusively, clerical work and attendance at the office as required by Age Concern Liverpool and Sefton.
PLEASE NOTE:
An enhanced DBS check will be required for this post.
To Apply:
Phone: 0151 330 5678 or E-mail: jobs@ageconcernliverpool.org.uk
For an informal discussion please contact Holly Mannion on 0151 330 5678.
The enclosed application form must be completed in order to apply for this job.
By e-mail to jobs@ageconcernliverpool.org.uk
By post or in person to: Age Concern Liverpool & Sefton The Frances Suite 151 Dale Street Liverpool L2 2JH
Application Form: (21)Combat Isolation Application Form ISW25
Equal Opportunities Form: Equal Opportunities Form
Further Information: (21)Combat-Isolation-ISW25-Further Information Guidance
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