INTERNAL APPLICANTS ONLY
. This post is open only to current employees of East Lothian Council (this includes agency/casual/locum staff who are currently undertaking work for us).
An exciting opportunity has arisen for a dedicated Senior Rent Income Officer to join our Revenues Service based at John Muir House in Haddington.
In this key role, you will contribute to the delivery of a high-quality Rent Income service for all Council tenants across East Lothian. Working closely with the Rent Income Team Leader, you will play a vital part in reducing rent arrears and maximising income—ensuring the financial sustainability needed to support and enhance our housing services.
You will be responsible for providing expert guidance, support, and advice to colleagues and external partners. A core part of your role will involve coordinating and monitoring team performance to ensure the service operates efficiently and effectively.
The successful candidate must have:
1. Minimum SVQ Level 3 qualification (or equivalent), or the ability to demonstrate equivalent knowledge, skills, and experience.
2. Strong understanding of rent charging processes and debt recovery practices.
3. Excellent written and verbal communication skills.
4. High attention to detail and strong organisational abilities.
5. Proven negotiation skills and the ability to work collaboratively within a team environment.
Home / Hybrid Working Consideration
Applications for homeworking or hybrid working will be considered for this post, subject to a trial period and in accordance with East Lothian Council’s Home Working and Worksmart Policies which can be found