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Head of Conduct Risk and Compliance, Luton, Bedfordshire
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Client:
Kohort Recruitment — Making CASS, Operational Resilience and Compliance Recruitment Simple
Location:
Luton, Bedfordshire, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Views:
4
Posted:
26.08.2025
Expiry Date:
10.10.2025
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Job Description:
* New Exclusive Instruction
* Head of Conduct Risk and Compliance - SMF16
* Watford - Full time in the office
* Mortgages
Our client is a specialist mortgage lender, a growing business with ambitious plans and a strong focus on delivering fair customer outcomes and maintaining high standards of regulatory compliance.
The Role
1. Lead the second line oversight function, providing independent assurance on conduct risk and regulatory compliance across the firm.
2. Act as the subject matter expert on all FCA-related regulations, including the Consumer Duty, Conduct of Business (COBS), Mortgage Conduct of Business (MCOB), and other relevant regulatory frameworks.
3. Develop, implement, and maintain the Compliance Monitoring Plan, ensuring it remains risk-based, up-to-date, and proportionate to business activities.
4. Provide challenge and oversight to first-line activities to ensure that customer outcomes, regulatory expectations, and internal conduct standards are met.
5. Advise senior management and the Board on emerging regulatory risks and compliance performance.
Requirements
1. Strong ability to work autonomously while collaborating effectively across departments and senior leadership teams.
2. Excellent organisational and time-management skills, with the initiative to drive regulatory priorities and manage competing demands.
3. Sharp investigative and analytical skills, with the ability to identify root causes of conduct and compliance issues and implement practical solutions.
4. High level of accuracy and attention to detail, particularly when interpreting regulations and reviewing compliance data.
5. Confident and clear communicator, capable of influencing and engaging stakeholders at all levels, including Board and regulatory representatives.
6. Resilient under pressure, with the ability to manage regulatory deadlines, emerging risks, and business change without compromising quality or integrity.
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