Our Values
In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.
Our Values are:
* Open and fair: We are fair, open, and transparent.
* Nurture and develop: We help and encourage everyone to be their best and do their best.
* Engage and empower: We talk and listen to others, working together as one.
* Create and innovate: We embrace new ways of working to continuously improve.
* Own and be accountable: We work together to deliver the best services for our residents.
* Value and respect: We put diversity and inclusion at the heart of all we do.
What is the job role?
As an Administration and Finance Apprentice, you will play a key role in supporting every aspect of the Business Systems and Continuous Improvement service. Your responsibilities will include:
* Support users of our Adults and Children’s social care case management systems, including assisting users in resolving system issues, configuring new options within the system such as addresses and new user accounts and developing guidance notes for new processes and system functionality.
* Providing support for our Financial Assessments and Financial Operations teams, including processing invoices, adding care packages onto the case management system, analysis of finance information, assisting in the processing of charges and updating financial control spreadsheets.
* Provide administrative support for our service’s Digital Transformation and Programme Management teams.
* Gain experience across the diverse areas of the Business Systems and Continuous Improvement service while you work towards the Level 3 Business Administrator Apprenticeship Standard.
This apprenticeship role is a fixed term contract for 21 months in line with the length of the apprenticeship training.
The post will be based in our offices at One Friargate, Station Square, Coventry, United Kingdom.
Who are we looking for?
We are looking for applicants that have:
* Strong numerical skills and attention to detail.
* An understanding of what excellent customer service means.
* Strong IT skills, including the ability to use a variety of programs for word processing, data entry, and presentation of documents.
* An understanding of data protection and the importance of confidentiality.
Guaranteed Interview Scheme
As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:
* Members of the Armed Forces and veterans.
* Are currently in care or have previously been in care.
* If you consider yourself to be disabled or have a long‑term health condition.
Closing date: 31st May 2026
Pre‑interview and assessment date: 6th – 24th July 2026
Interview date(s) (Face‑to‑face): 20th July – 7th August 2026
Apprentices start W/C 7th September 2026
Equal Opportunities
All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role. This post is exempted under the Rehabilitation of Offenders Act 1974 and appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).
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