Become a Vital Part of Our Hospital Support Team! Are you a customer service professional with a calm and helpful demeanor? Randstad is looking for a dedicated Help Desk & Switchboard Operator to join the busy and friendly team at 2Gether Support Solutions. This is a temporary role that offers a unique opportunity to play a key part in the smooth running of hospitals across East Kent. The Role As a Help Desk & Switchboard Operator, you will be the first point of contact for staff, patients, and visitors. You'll perform a vital role in providing professional and timely services in a fast-paced hospital environment. Your responsibilities will include: Handling Communications: Receiving, directing, and managing all incoming calls, including emergency and alarm calls, in line with NHS policies. Operating Systems: Managing paging systems, issuing pagers to staff, and maintaining telephone records and on-call rosters. Providing Support: Receiving help desk calls, dispatching jobs to relevant departments, arranging non-patient transport, and reporting system failures. Customer Service: Liaising with various hospital departments and providing a helpful and professional service to everyone you interact with. Important Information Position: Help Desk and Switchboard Operator Hourly Rate: £12.60 Contract: 6+ months, with weekly pay through Randstad Hours: This is a full-time, 24/7 rota, including night and weeke...