Were currently recruiting for an Emergency Team Operative. Location: Bolton Salary: Grade 5 - £38,242 - £42,536 Basis: Full Time Contracted Hours: 36 Hours Package: Fixed Term Contract (6 months) Working Pattern: 4 days on / 4 days off / 4 nights on / 4 nights off Why is the role important? The Emergency Team Operative responds to emergency repairs to gas, electric and plumbing installations within properties owned by Bolton at Home, working alongside other trades. The role is important to ensure our customers are safe in their homes, helping Bolton at Home to achieve our vision of providing quality housing and ensure compliance with health and safety and housing standards. Key Outcomes Contribute to the delivery of an efficient and effective emergency repairs service, responding quickly to ensure customers are safe in their homes. Ensure a commitment to working with customers and getting it right first time, to ensure we are meeting organisational targets and standards for the sector. Whats involved? Respond to emergency repairs to gas, electric and plumbing installations. Gain entry to properties due to concern for welfare or if customers are locked out. Undertake lock changes. Inspect and order materials for all required building repairs. Maintain accurate records of work by receiving and completing work through our scheduling system (using a PDA). Work in partnership with other colleagues, external contractors and agencies. Communicate the works required and potential timescales to customers, and then what work has been completed, in line with the Repairs Policy. Act as a representative of the organisation when in properties or out on our estates, including signposting customers and reporting issues to the appropriate service. Ensure Equality, diversity & Inclusion is at the forefront of all decisions, inclusive language is used consistently and we celebrate differences. Ensure all Health and Safety issues identified are reported and appropriate learning where required is shared. The role works within a 24 hour, 365 days a year service operating on a rolling 4 day shift. Therefore, you will be required to work day and night shift patterns both in and out of hours. Applying Instructions: If you are interested in this role wed love to hear from you. Please click Apply to complete the Application Form on our website. You will find a copy of the Role Profile on our vacancies page and instructions of how to apply. You can find information about our employee benefits on our website. *All offers of employment will be made at the starting point of the relevant pay grade. Annual pay incremental rises will apply until the maximum increment point of the grade*. Should you require any reasonable adjustments with your application, please follow the instructions on our vacancies page and this can be arranged. Please note, we reserve the right to close this vacancy during the shortlisting process or if we receive a high volume of applications.