Team Leader Pay rate: £30,000 per annum £3,000 car allowance (Monthly Pay) Shift Pattern: Monday to Friday. 9am-5:30pm We've got a rewarding opportunity for the right person to work with a cluster of individuals we support across the West Midlands region. The primary purpose of the Team Leader (TL) is to support the Complex Care Manager (CCM) to ensure the capability and standards of service delivered by Support Workers.Critical within this role and underpinning the delivery, is the need to operate both flexibly and reliably, whilst fiercely ensuring Acuity Care Groups values around person centred care are never compromised and that all regulatory compliance standards are diligently adhered to. What will your shift involve? Localised Recruitment - Supporting the CCM and Recruitment Partners with interviews, coordinating and attending introductions with new Support Workers and the people that we support.You will also build a strong relationship with the recruitment partners to ensure correct information is being relayed at all times. Quality of Service - Assist the Service delivery planner with the preparation of monthly rotas on an adhoc basis as required.Do so in a timely manner for support workers, and ensure all clients receive service as designated in their care plan.Attend meetings as required (for example - as required by OM, Multidisciplinary meetings, and safeguarding meetings and monthly review of contingency plans to capture changes within the package Staff engagement and retention - Effectively provide and identify areas of training and support for all support workers ensuring they are clear on their role and have the right information and skills to be able to perform in their role Weekly check in touch points conducted with newly recruited support workers to guarantee smooth & timely onboarding process. Support worker supervisions to discuss performance, including development reviews and succession planning. Who we are acuity care delivers specialistsupport across Brain Injury, Spinal Injury, Learning Disability & Autism, and Mental Health Services. Every package of care isindividually designed around the person, their goals, and their life. Our teams are passionate about delivering person-centred care and empowering the people we support to access new experiences, learn new skills, and live as independently as possible. What happens next? If this sounds like the right role for you, please apply by sending us your CV through the job link. If you meet the requirements, one of our Specialist Recruitment Partners will be in touch to arrange an interview. acuity care iscommitted to safeguarding and promoting the welfare of vulnerable individuals. All roles are subject to Enhanced DBS checks and referencing. We welcome applications from all backgrounds and are proud to be an equal opportunities employer. What we offer Westfield Rewards exclusive discounts with 1,000 big-name retailers, restaurants and travel brands Westfield Health Cash Plan including 24/7 GP access and cashback on health costs Employee Assistance Programme confidential support for wellbeing, finances and relationships Blue Light Card discounts and free event tickets acuity academy training, qualifications and continuous professional development Career progression within the organisation Refer a Friend bonus earn up to £500