Overview
1 week ago Be among the first 25 applicants
At Bath & North East Somerset Council we have one overriding purpose to improve people’s lives.
About The Role
Bath & North East Somerset Council is seeking a compassionate, professional, and emotionally intelligent Bereavement Consultant to join our dedicated Bereavement Services team at Haycombe Cemetery & Crematorium. This is a unique opportunity to make a meaningful difference in the lives of residents during their most vulnerable moments.
As a Bereavement Consultant, you will provide expert guidance and empathetic support to families and individuals navigating the complexities of loss. You’ll help ensure that every interaction with our service is respectful, dignified, and tailored to the needs of the bereaved.
Key Responsibilities
* Offer sensitive and informed advice to bereaved families regarding the services we offer including memorial options and sales
* Liaise with funeral directors, celebrants, and other stakeholders to coordinate services
* Providing administrative and finance support to the Service to include invoice processing
* Maintain accurate records and ensure compliance with relevant legislation and council policies
* Support the delivery of ceremonies and services at Haycombe Cemetery & Crematorium
* Contribute to service improvements and uphold the highest standards of care and professionalism
About You
You will have:
* A warm, empathetic communicator with experience in bereavement care, counselling, or funeral services
* Strong organisational skills, attention to detail and a real team player
* Ability to work calmly under pressure and handle sensitive situations with discretion
* Familiarity with legislative procedures and best practices in a commercial or administrative environment
* A commitment to equality, diversity, and inclusion in all aspects of service delivery
What We Offer
* A supportive and inclusive working environment
* Opportunities for professional development and training
* Access to the Council’s employee benefits scheme
* The chance to make a genuine impact in the community
If you’re ready to bring compassion and professionalism to a role that truly matters, we’d love to hear from you.
If you are interested in this post and require more details or just to chat through the role and what’s involved, please contact Vincent Young, Bereavement Services Manager at: vincent_young@bathnes.gov.uk or by telephone at: 01225 396021
Interview date: 08/10/2025
No agencies please
Additional Information
* Please note, BANES Council operates a policy of prior consideration for roles for any individual on the Council’s at-risk register (redeployee). This means should a redeployee express an interest in this role, providing they meet the essential criteria for the role they will be considered ahead of external applicants.
About Bath And North East Somerset Council. Working at Bath and North East Somerset provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.
Why Bath and North East Somerset Council? We offer a wide range of benefits, to ensure that you are paid fairly for your work, have the flexibility to enjoy a great work/life balance, and have the support you need.
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us. Find out more on our commitment to Equality, Diversity and Inclusion at the Council. We are a Disability Confident Employer; applications for job-share, part-time and flexible working arrangements are welcomed and will be considered in line with business needs.
Please note that this role is subject to an Enhanced/Basic DBS Check.
Safeguarding Statement: The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable groups and expects all employees and volunteers to share this commitment. Anyone working in a post with children or vulnerable groups will be expected to undertake an Enhanced DBS check with/without barred list checks.
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