Overview
Hotel Wrexham has undergone immense change over the past 12 months under new ownership, with a full refurbishment, increased volume of business and staffing levels increasing double digits. This specific role is crucial to the future business growth and we are looking for a motivated, driven and confident individual to help us grow the Event, Wedding & Conference Business.
The property boasts refurbished Hotel Accommodation, the Gastro Pub The Savvy Fox with extensive outdoor space and new kids playground. The Events space includes 3 hotel event spaces including the largest room hosting 100+ Dinner Capacity, a 2026 plan is for a large Marque installation with plans of 400+ covers.
The team has grown from 15 to 40 in the past year ans this role is crucial to form part of the senior management team.
Key Attributes
You will be responsible for overseeing all aspects of conference, events and wedding planning and execution, ensuring a seamless experience for attendees and clients. This role requires exceptional organisational skills, time management, and a strong background in hospitality. The ideal candidate will possess the ability to upsell services and create memorable experiences while managing multiple tasks efficiently.
Duties
* Coordinate all logistics for conferences, including venue selection, catering, audiovisual needs, and accommodation arrangements.
* Liaise with clients to understand their requirements and provide tailored solutions that enhance their event experience.
* Manage budgets and timelines effectively to ensure all events are delivered on schedule and within financial parameters.
* Supervise on-site operations during events, ensuring high standards of guest services and hospitality are maintained.
* Collaborate with various departments, including marketing and sales, to promote upcoming conferences and drive attendance.
* Develop relationships with vendors and suppliers to secure the best services at competitive rates.
* Conduct post-event evaluations to gather feedback and identify areas for improvement in future events.
Requirements
* Proven experience in a similar role within the hospitality or events industry is preferred.
* Strong upselling skills with a focus on enhancing client experiences through additional services.
* Excellent time management abilities to handle multiple projects simultaneously while meeting deadlines.
* Outstanding organisational skills with keen attention to detail in all aspects of event planning.
* Background in restaurant or hotel management is advantageous.
* Experience in fundraising or managing sponsorships is a plus.
* Exceptional communication skills to effectively interact with clients, vendors, and team members.
* A passion for guest services and creating memorable experiences for attendees.
Job Type: Full-time
Pay: From £30,000.00 per year
Benefits:
* Profit sharing
Work Location: In person