Workshop Controller / Aftersales Advisor Main Dealer Automotive
We are seeking an experienced Workshop Controller or someone with Automotive Aftersales Advisory experience to join a busy main dealer workshop. This is an exciting opportunity for a candidate looking to take ownership of workshop operations, maximise revenue, and lead a skilled team.
In this role, you will be responsible for:
* Leading and motivating a team of up to 12 technicians, ensuring high performance and a positive workshop culture
* Maximising hours sold and revenue per transaction while maintaining quality and adherence to the EVHC process
* Monitoring work in progress, managing job allocations, and ensuring productivity targets are met
* Overseeing parts ordering, stock availability, and supplier relationships
* Supporting management in achieving the highest possible customer satisfaction (CSI) scores
* Using dealer management systems (CDK, Keyloop, Kerridge, or similar) to accurately track and report workshop activity
The ideal candidate will have:
* Proven experience in workshop management, Aftersales Advisory, or Automotive Service leadership
* Strong problem-solving and decision-making skills
* In-depth knowledge of automotive maintenance, repairs, and EV/Hybrid vehicles
* Experience with main dealer processes and standards
* Proactive, professional, and customer-focused approach
Whats on offer:
* Competitive salary
* 5-day working week
* Opportunities for career progression and development within a main dealer environment
* Supportive, structured workshop environment
* Exposure to EV and hybrid vehicle service and diagnostics
This is an excellent opportunity for a motivated professional looking to take their career in automotive workshop management to the next level.
If this sounds like the role for you, apply now.
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