Job Title: Root Cause AnalystReports to: SquareTrade Customer ExcellenceTeam: Customer ExperienceLocation: ManchesterSalary: TBCJob RoleAs a Root Cause Analyst (RCA), you will provide specialised analytical support, to theCustomer Excellence team.Your primary role will be to uphold and enhance xcunqrw the customer experience strategy bysystematically identifying areas of friction, risk, and underperforman...
The following information aims to provide potential candidates with a better understanding of the requirements for this role.