A Platinum Investors in People employer and an award-winning UK bank, focused on growth. Our customers include savers and businesses across the UK, and together, we use our expertise to help them achieve their ambitions and build a sustainable future. If you’re an experienced Account Manager looking for growth in a friendly environment, we’re interested in you!
We’re flexible, inclusive, committed to your wellbeing, and passionate about your potential. Let’s grow together!
Job Purpose
To deliver excellent service to our invoice finance customers, supporting them throughout their relationship from onboarding to termination. Your role involves identifying risks to protect our capital and ensuring clients receive great outcomes.
Key Duties
* Manage facilities according to sanctioned terms and mandates
* Help evolve procedures adopting industry best practices
* Onboard clients, ensuring facilities meet their needs and desired outcomes
* Develop strong client relationships and understand their business and funding needs
* Manage Client Executives focusing on performance and development
* Assist in managing recovery cases and strategy implementation
* Review data to identify risks and propose mitigation
* Review and negotiate facility variations
* Support colleagues across sales, operations, risk, and SME divisions
* Contribute to team tasks, especially during high workload periods
About You
Key Skills
* At least 5 years of invoice finance experience at a senior operational level
* Strong risk identification and communication skills
* Good understanding of Microsoft Office; familiarity with Dancerace and RiskFactor is a plus
* Curious mindset to gather broad information and assess security
* Ability to work independently and in a team, managing high workloads and ownership of tasks
* Positive, flexible team player willing to support others
* Organized, able to prioritize and work under pressure
* Professional confidentiality and integrity
* ABFA Foundation Certificate
* Financial analysis skills
Qualification & Education
Must hold a Foundation level ABFA course certification and a full clean driving license.
Working Hours
Monday to Friday, 37.5 hours per week. Hybrid working options available and open for discussion.
We encourage applications even if you don’t meet all criteria. We value diversity and look forward to hearing from passionate individuals. Please apply to contribute to our team.
Additional Information
Further details are available in the Purpose and Performance Profile (PPP), downloadable on this page.
Inclusion
As a Disability Confident Employer, we ensure our vacancies are accessible. If you need adjustments during the recruitment process, contact our team.
About Us
What We Offer
* Generous holiday allowance starting at 25 days, plus additional days off for birthdays, Christmas Eve, and New Year’s Eve; options to buy or sell leave
* Share Save Scheme with discounted shares
* Profit Sharing
* Pension contributions up to 10%
* Family-friendly policies including enhanced parental leave and fertility treatment leave
* Employee discounts on various services
* Volunteering day annually
* Life assurance and accident cover
Our Culture
We promote flexibility, diversity, and inclusion. Our policies support work-life balance, and we foster an environment where everyone can be their authentic selves. We listen to your voice and support your wellbeing, encouraging your development to reach your potential.
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