Ward Clerk – Medical Same Day Emergency Care Unit
We have an exciting opportunity for Ward Clerk in the Medical Same Day Emergency Care Unit.
Key Responsibilities
* Provide efficient, effective, comprehensive administrative support for the department/SDEC.
* Perform administrative tasks such as record keeping, data entry, filing and scanning.
* Deal with telephone queries and check and update patient information with clinical staff, managers and patients.
* Communicate information verbally and in writing, providing routine information for patients and staff, e.g., discharge, admission, transfers and making appointments.
* Handle barriers to understanding, such as anxious patients, relatives, cultural differences, and language or communication difficulties.
* Update patient management systems, answer calls and greet patients/relatives, prepare notes and support the nursing team with all aspects of ward administration.
* Book return patients for various appointments and scans.
About Walsall Healthcare NHS Trust
Walsall Healthcare NHS Trust provides integrated acute and community healthcare in the West Midlands serving a population of 260,000 residents. Walsall Manor Hospital houses the full range of district general hospital services. The £170 million development was completed in 2010 and we are continually upgrading. Construction of the new integrated critical care unit was completed in 2018, extension of a Neonatal Unit and brand‑new, state‑of‑the‑art Emergency Department and AMU. We have also recently relocated to a refurbished area, allowing us to meet the demand of the service.
We are recommended by colleagues as a place to work, supported by the trust’s values to work as part of a team, being respectful, compassionate and professional. We are committed to investing in our workforce. RESPECT – COMPASSION – TEAMWORK – PROFESSIONALISM
Application & Status
This vacancy is subject to closing early if it receives a high number of applications.
If you feel you have these skills and would like to join our team then please apply.
This advert closes on Friday 19 Dec 2025.
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