Hutchison Ports – Port of Felixstowe is the UK’s largest deep water container port and a major gateway for global trade. The Commercial department works collaboratively with all departments within the business, our customers, & other key stakeholders. The Graduate Commercial Manager will become part of the team, working to develop your knowledge of the customer profile & contributing to volume & financial growth.
A key aspect of this position will be assisting the Commercial Management team to strengthen our customer relationships, and identify new business opportunities across our shipping, Rail & RoRo accounts.
The role holder will have the opportunity to progress their career in this exciting, fast paced and customer service centric environment.
Our Benefits – Rewarding the people who keep our port moving
We offer a strong, reliable benefits package designed to support your financial security, wellbeing and long-term development:
Financial & Security
1. Competitive pension: 8% employer contribution (min 4% employee)
2. Life Assurance: 14× annual salary for pension scheme members (4× for non-members)
3. Annual profit share bonus and performance related bonus
Health & Wellbeing
4. Employee Assistance Programme (EAP): confidential counselling, stress & anxiety support, financial wellbeing guidance, plus access to our Wellbeing Hub
5. On site Occupational Health Team and wellbeing support
Time, Flexibility & Community
6. Paid leave, enhanced sick pay terms, and family friendly policies
7. Volunteering days supporting our local community
8. Perkbox retail discounts, wellbeing content and savings across hundreds of brands
Growth & Development
9. Access to development pathways, accredited training, and career progression opportunities across our port network
Role Overview
Key responsibilities
10. Working as part of the Commercial team on nominated shipping line accounts. Providing support by dealing with the customer directly on selected day-to-day issues.
11. Identify, evaluate, and report on potential new business opportunities derived from external contacts and media sources.
12. Building own market awareness of the advantages, facilities and added value services on offer to cargo-owners at the Port. Also building and understanding knowledge of competitors UK terminal operators.
13. Producing regular and/ or ad hoc reports when required. As well as statistical and analytical data accuracy in a timely manner.
14. Establish relationships & build rapport with customers at the appropriate level of contact. Through regular dialogue with internal and external stakeholders, maintain close working relationships to allow continual improvement.
What you need
15. Must hold a bachelor’s degree.
16. Previous experience in a customer facing environment, dealing sensitively and effectively with a range of potential customer issues.
17. Must be able to work efficiently with data/ statistics and able to work under pressure and meeting required deadlines. Using analysis to make job related decisions and prioritise work in line with business requirements.
18. Working knowledge of using Microsoft Office; including Excel and PowerPoint.
19. Able to manage changing circumstances on a regular basis, whilst reacting to work related situations in a timely manner using own initiative to solve problems.
20. Effective formal and informal communications required in all verbal and written forms via all available media to both internal and external parties.
Shifts & Pay
21. Basic salary: Up to £42,000 per annum, depending on skills and experience.
22. Hours: per week – Monday to Friday
Inclusion & Community
We are committed to creating an inclusive, welcoming workplace where everyone can thrive. We celebrate individual differences and believe that embracing diversity drives innovation, creativity, and stronger collaboration across our teams.
As part of this commitment, we consider all qualified applicants and encourage open conversations about flexible working. We offer a supportive, community‑focused environment and are proud to hold Chartered Status from Women in Maritime.
Our dedicated Diversity & Inclusion committee supports a range of employee networks, including our Women’s Network, PRIDE, Early Careers, Veterans & Reserves, Disability, and Culture groups.
The Recruitment Process - What is involved?
Our recruitment process has been designed for you to easily apply and highlight the best of your skills, expertise and personal attributes. We want you to be prepared, confident and the best version of you for this role.
23. Apply online – share your relevant experience and transferable skills by Sunday 7th June 2026.
24. Anonymous shortlisting – all identifiable details are removed before hiring managers review applications.
25. Initial Teams Interview – Meeting with Hiring Manager to discuss your application and knowledge of the Port. From w/c Monday 15th June 2026.
26. Presentation & Interview – real time scenario-based presentation & competency-based interview, from 6th July until 17th July 2026.
27. Outcome – we aim to update all candidates by End of July 2026.
Hutchison Ports UK is able to sponsor skilled worker visas in cases where the role fits the requirements set out by the UK government. Please refer to the government website via this link to understand the requirements needed. In cases where a post-study visa is used initially, it may be the case that the skilled worker visa requirements will not be met once this visa has expired.
Hutchison Ports is committed to creating and developing an inclusive work environment with a diverse workforce. We will consider all qualified applicants and encourage discussion about flexible working opportunities. We offer a supportive, community environment and have been awarded Chartered status by Women In Maritime. Our D&I committee oversees multiple employee networks including - Women’s Network, PRIDE, Early Careers, Veterans & Reserves, Disability and Culture.
Apply Today
Bring your commitment, teamwork and drive—and we’ll give you a career, not just a job.