Overview
Leading engineering and facilities management company working throughout the West Midlands for an Air Conditionng Engineer(Service) on a permanent basis.
Summary of Duties
Service and maintenance of air con appliances within both commercial, education and retail premises. Air conditioning/electrical fault-finding experience within both commercial and domestic properties.
Main Duties
* Attend service and reactive breakdowns to fault find, diagnose and repair in a timely and cost-effective manner.
* Using knowledge and air-conditioning fault-finding experience to provide high levels first time fix and customer care.
* Carry out the day-to-day responsive maintenance, service and repairs as instructed.
* Carry out servicing and safety checks on all air con systems.
* Make immediate decisions regarding repair requirements when the original job order does not reflect the actual works required and inform the relevant director.
* Inform the customer (with reason) when it is not possible to complete a repair within the first visit, and make mutually agreed arrangements to return to complete, informing the relevant director.
* Direct helpers engaged in assembly or installation of air con systems or components.
* Liaise with management and/or client to ensure all works are completed.
* Ensure that all works and repairs are completed safely and in accordance with current codes and practices.
* Abide by all client rules and regulations whilst on site (copy available upon request).
* Ensure that when purchasing materials, a "best value and cost‑effective approach" is sought.
* Ensure that all required training for the role is maintained and kept up to date.
* Accurately complete all relevant documentation associated with the duties and ensure the prompt return to the office of all relevant information in relation to daily tasks.
* When a company vehicle is provided, ensure it is used in accordance with the company’s current policies and procedures.
* Ensure that all company property (motor vehicle, uniform, tools, etc.) is operated safely, kept clean and in good order, and tested when required to maintain the safe working of all heating systems.
* Actively take a proactive approach in finding and quoting additional works, should they be required.
* Carry out site audits, vehicle audits, post‑work inspections, quotations and engineer meetings.
* Adhere to company policies and procedures, handbook and Health & Safety.
Person Specification
Essential
* Recognised air conditioning apprenticeship and commercial experience; air conditioning experience within the commercial sector (fault finding, service, repair and maintenance on air condition installations and appliances).
* Working knowledge of test equipment including an electrical multi‑meter.
* Flexible approach.
* Be part of the emergency call‑out team on a rota basis.
* Promote a positive and professional attitude to all customers and staff.
* Self‑motivated and able to work under own initiative as well as within a team.
* Willing to undertake further training/development within the post as required.
* Ability to communicate effectively with tenants and other members of the public.
* Full UK driving licence.
* Basic IT skills.
* Enhanced DBS will be required for this role due to the nature of the work.
* Due to travel aspect, this is a mobile position that will involve travelling to multiple sites.
* Ability to work additional hours over and above contracted hours if and when required, where overtime would be payable.
Additional Information
Due to travel aspect, this is a mobile position that will involve travelling to multiple sites.
The ability to work additional hours over and above contracted hours if and when required, where overtime would be payable.
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