Digital Account Manager
Worcester 28,000- 30,000 DOE
We're an ambitious, fast-growing digital marketing agency based in Worcester, looking for a confident and capable Digital Account Manager to join our team. This is an exciting opportunity for someone with a passion for digital marketing, strong client relationship skills, and a drive to deliver outstanding results.
You'll be the key point of contact for a portfolio of clients-leading digital campaigns, managing timelines, and ensuring every project meets or exceeds expectations.
Key Responsibilities:
* Act as the day-to-day contact for clients, managing communications and building strong, lasting relationships
* Plan, coordinate, and oversee the delivery of multi-channel digital marketing campaigns (SEO, PPC, social media, content, email, etc.)
* Liaise with internal teams (design, content, digital) to ensure seamless project execution
* Monitor campaign performance and provide regular, data-driven reporting and insights
* Spot opportunities for growth within accounts and contribute to client retention and satisfaction
What We're Looking For:
* 2+ years of experience in a digital marketing or account management role (agency background essesntial)
* Strong understanding of digital marketing channels and tools
* Excellent communication and project management skills
* Commercial awareness and the confidence to advise clients on strategy and performance
* Ability to juggle multiple projects and deadlines with ease
What We Offer:
* Competitive Salary: 28,000- 30,000 depending on experience
* Hybrid Working: Flexible work-from-home options
* Early Finish Fridays: Start your weekend early with a 3:00 PM finish
* Paid Training & Development: Dedicated budget for professional courses and certifications
* Clear Progression Path: Opportunities to grow into senior roles as the agency expands
* Modern, Central Office: A creative, open-plan space in Worcester city centre
* Regular Socials & Team Events: From strategy days to summer socials, we value team connection
* Wellbeing Support: Mental health resources and wellness days available
If you're ready to take the next step in your digital career and work with a dynamic, supportive team, we'd love to hear from you.
To apply, please send your CV and a brief cover letter to (url removed)
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