WHSmith Retail Assistant
Location: Sawtry Services, Toll Bar, Great North Road, Sawtry, Huntingdon PE28 5XW
Hours: 35 hours per week
Pay:£12.40 per hour
We’re looking for enthusiastic, friendly people to join our team, delivering WHSmith’s handy range of travel essentials and exceptional customer service at our rest stop.
What we offer
* Up to 1 week’s discretionary bonus pay per year (paid just in time for Christmas)
* Up to 60% colleague discount across our franchise partner brands
* Enhanced benefits: sick pay, enhanced family‑friendly benefits and life assurance
* Fantastic development opportunities including funded qualifications
* Weekly pay
Responsibilities
* Greeting customers with a warm and friendly welcome
* Processing orders and requests efficiently
* Delivering brand standards to the level customers expect
* Resolving challenges and enquiries with a customer‑centric mindset
* Receiving deliveries and replenishing displays for maximum product availability
* Maintaining a clean, tidy, welcoming workspace and store
* Overseeing adult gaming areas
* Working with colleagues to foster a culture of togetherness and teamwork
* Leaving customers with a memorable experience that encourages return visits
* Preparing the store for the following day’s trade
Qualifications
We’re looking for someone who can effortlessly switch gears—thriving in fast‑paced, high‑energy environments while staying focused and productive in quieter, more independent settings. Adaptability, self‑motivation, and the ability to tackle whatever the day brings are essential.
We value equality, diversity and inclusion, encouraging applications from all backgrounds and experiences. We are committed to fostering a workplace where you can thrive and be your authentic self.
We have been recognized as a Sunday Times Best Place to Work in 2024 and 2025.
Flexible working arrangements
Full or part‑time hours, shift compression, or fixed shift patterns are available to support work‑life balance.
Disclaimers
* Hourly rates of pay may differ for under‑18s; night shift roles include a premium of £2ph.
* This role internally is known as Customer Service Assistant.
* Annual bonus scheme is equivalent to work week’s salary based on average hours worked over a defined period.
INDLP
J-18808-Ljbffr