About PASS Ltd We supply and service test and measurement equipment for industries such as Oil & Gas, Energy, Utilities, Public Sector, Construction, Manufacturing, Transport and Facilities Management companies. Founded in 2001 and with a team of 144 we are a leading supplier of test equipment, calibration and electrical training. We have sites in Teesside, Paignton, Leeds, Glasgow, Belfast and Herts. This role will be based in Thornaby, Teesside. We are like a family and our people make “PASS” so we would really like you to join us and play a part in our growing success Anyway enough about us here is a little more on the role We require an Accounts Assistant to work within the Sales Ledger section of our Accounts department in our offices in Thornaby. Ideally with over 5 years of working in a similar role you will be responsible for all aspects of Sales Ledger work including: Chasing overdue balances for payment; setting up new accounts for credit – including credit approval and setting credit limits; releasing orders; raising credits / refunds / bank reconciliations (as required); ad hoc tasks. Your role will include: Working within a busy Sales Ledger department within Accounts covering all aspects of the work carried out in the area. Ensure all accounts are chased within aged debt balances are chased in a timely fashion. Liaise with other operational departments so that customer queries are resolved in line with customer expectations. Dealing with requests to release orders held because of non payment and/or lack of credit on account Processing changes of addresses on accounts Deal with customers in a professional and appropriate manner. Carry out credit checks for new customers and set payment terms / credit limits as appropriate. Raise Credits and refunds to agreed timescales. Daily Bank reconciliations (as required). Ad hoc tasks. We are ideally looking for someone who is / has: Previous experience of Sales Ledger work within an accounts department. Proven track record of successfully chasing overdue invoices. Is experienced in dealing with customers over the phone and via email. Proficient in Excel. Literate & Numerate. Strong verbal and written communication skills. Strong time management skills. Able to develop positive relationships with internal colleagues and external customers Able to work with accuracy. Hours of Work: 36.5, Monday to Thursday 9am to 5pm and Friday 9am to 4pm Annual Leave: 22 days, accruing extra days for each full year of service up to 25 days Job Types: Full-time, Permanent Benefits: · Group Life Policy Benefits · Health and Wellbeing programme · Life insurance · Company Pension · Company events · Lunches on PASS · Birthday vouchers · Christmas bonus scheme · Loyalty bonuses · Cycle to work Scheme · New Baby Bonus · On site Parking Experience: Sales Ledger: 5 years (required)