Job Description
3 months contract with a Local Authority
Job Summary:
• This interim role offers an exciting opportunity for an experienced housing professional to support the operational delivery and strategic improvement of housing repair services.
• The successful candidate will provide essential support to service leads in Repairs & Services and Voids & Decarbonisation, helping maintain day-to-day operations while contributing to wider organisational change initiatives.
• This role plays a key part in ensuring housing services are delivered efficiently, compliantly, and to a high standard for contract holders.
Key Duties/Accountabilities (Sample):
• Oversee daily operations of the Direct Labour Organisation (DLO) and external maintenance contracts.
• Work collaboratively with internal teams to evaluate and improve service performance.
• Support compliance with housing regulations and standards, including Awabbs Law.
• Assist in the delivery of strategic projects, restructures, and service transformation.
• Act as a point of contact for operational issues and ensure continuity of high-quality service delivery.
• Maintain strong partnerships with internal departments to ensure integrated service delivery.
• Respond flexibly to changing service needs and priorities.
Skills/Experience:
• Proven track record in housing operations, repairs services, or contract management.
• Strong organisational and planning abilities, with attention to detail.
• Excellent interpersonal and communication skills, able to liaise across departments and with contractors.
• Demonstrated ability to problem-solve proactively and work under pressure in a fast-paced environment.
• Experience managing compliance-related responsibilities in a housing context (e.g. void management, health and safety).
• Familiarity with DLO management, maintenance frameworks, and performance metrics.
• Commitment to service excellence and continuous improvement.
Additional Information:
• The closing date: 15/09/2025.
• Hours: 37 hours per week (Mon–Fri, 8.45am–4.45pm with 30-minute lunch).
• Location: Office-based (Ruthin Road, Wrexham LL13 7TU).
Requirements
• Proven track record in housing operations, repairs services, or contract management. • Strong organisational and planning abilities, with attention to detail. • Excellent interpersonal and communication skills, able to liaise across departments and with contractors. • Demonstrated ability to problem-solve proactively and work under pressure in a fast-paced environment. • Experience managing compliance-related responsibilities in a housing context (e.g. void management, health and safety). • Familiarity with DLO management, maintenance frameworks, and performance metrics. • Commitment to service excellence and continuous improvement.