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Location: The Ammerdown Centre, Ammerdown Park, Radstock, BA3 5SW
Purpose and Objectives: To look after guests and their needs, as well as support different departments with a variety of different tasks.
Responsible to: The Centre Manager
Hours of work: Friday and Saturday evenings from 5pm-11pm.
On-call overnight Friday and Saturday from 11pm to 8am.
Sleeping allowance £30 per night. Paid per hour for call out.
Overnight accommodation on Friday and Saturday nights is provided for this role.
Ethos and Working Style
The post holder is expected to live out and model the values at the heart of the Centre’s mission and ethos to all members of staff and guests. These values include respect of difference, openness and tolerance, honesty and fairness.
MAIN TASKS
· To provide a warm welcome to guests and to show them to their bedrooms and conference rooms.
· To deliver a short welcome talk to newly arrived groups.
· To attend to guests’ requests.
· To support kitchen staff with clearing up, washing up and setting up the dining hall for next service.
· To serve at the bar and keep the bar area clean and tidy.
· To clean and tidy the Centre when necessary, ensuring high standards of hygiene in all areas.
· To help with the general smooth running of the Ammerdown Centre as requested.
· To check the premises at the end of the evening and lock up where necessary.
· To be on call overnight in case of emergency.
RESPONSIBILITIES
· To carry out any duties as requested by the Centre Manager as necessary.
· To embrace the Ammerdown Core Values.
· To demonstrate outstanding customer experience at all times.
· To demonstrate professionalism to all colleagues at all times.
· To take part in any training as necessary.
YOU MAY ALSO BE REQUIRED TO UNDERTAKE SUCH OTHER ROLES AND DUTIES AS THE AMMERDOWN CENTRE CONSIDERS APPROPRIATE FROM TIME TO TIME, WITH REGARD TO YOUR SKILLS AND EXPERIENCE. FLEXIBILITY IS ALSO REQUIRED.
ESSENTIAL KNOWLEDGE, SKILLS, EXPERIENCE AND QUALIFICATIONS
· Relevant experience in a similar role.
· High standards in presentation.
PERSONAL QUALITIES
· Confident and self-motivated with a positive attitude.
· The ability to multi-task.
· High standards with a keen eye for detail.
· Trustworthy and reliable.
To apply, please send your CV and a cover letter to admin@ammerdown.org
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Part-time
* Industries
Hospitality
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