Location: Dumfries
Salary: Competitive + Fantastic Benefits
As a Retail Advisor, you'll be part of a team that delivers exceptional customer service, helping people discover the products and services that suit them best.
What You’ll Be Doing
* Welcoming customers with a friendly, approachable attitude.
* Building rapport to understand their needs and recommending tailored solutions.
* Showcasing our innovative products and meeting performance goals.
* Helping to maintain an inviting and organised store environment.
The Must Haves
* Confidence, communication skills, and a passion for delivering great service.
* Resilience and motivation to achieve individual and team goals.
* Flexibility to adapt to different shifts and customer demands.
* An open mind, ready to learn and grow in a fast‑paced retail setting.
The Other Stuff We Are Looking For
* A genuine interest in technology and how it can make life better.
* Previous experience in retail, sales, or customer service (though not essential).
* A proactive attitude and team spirit to thrive in a collaborative environment.
What’s in It for You
We’ll set you up for success with a supportive team and tailored training on a 4‑day (30‑hour) induction within the first two weeks of your start date. You’ll also receive the following benefits:
* A competitive hourly rate of £13.45, with the potential to earn more through our accreditation programme.
* Private medical cover through BUPA (including upgrade options to cover loved ones) and a healthcare plan.
* Critical illness insurance.
* Market‑leading maternity, paternity, neonatal, and carers leave policies.
* 23 days’ annual leave and your birthday off, plus the option to buy and sell up to 5 extra days.
* An excellent pension scheme, matching up to 10%
This is an opportunity to shape memorable moments for our customers while building a rewarding career. Apply today and bring your passion for people and technology to life with Virgin Media O2.
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