Southern Water will be delivering a significant increase in its capital delivery programme over the next five-year period. We are also implementing a core enterprise system related to our work order management and asset data management, whilst making changes to our asset lifecycle process. To understand opportunities for process improvement and digitisation, there is a need to document our current processes in the first instance.
To achieve this, there is a need for up to 6 months for a team to complete this working with business process owners, other stakeholders, change managers, and digital architects to produce the process to the required level to enable the development of process improvements, associated change impact assessments, and the digital roadmap.
Producing the process baseline will enable new team members once hired to complete continuous improvement activities, and the effectiveness of the handover will be critical.
This activity forms part of the enablers workstream for the implementation of the new target operating model, reporting into the programme management team. This forms part of a wider programme of change work.
This role is for a business analyst, one of a team of two engaged on this with a permanent project manager, a solution architect, and other colleagues providing inputs or part-time delivery support and alignment.
Key Responsibilities
* As is business process mapping and documentation (50%)
* Identification of process improvement opportunities (25%)
Interested in the role?
We reserve the right to close this advertisement early if we receive a high volume of suitable applications, so if you are interested in the position, please do send your application over today to ensure consideration.
Every Body Welcome
We value diversity and are committed to providing an inclusive and accessible recruitment process. If you require any reasonable adjustments to facilitate your participation in the recruitment process, please do not hesitate to let us know. We are dedicated to ensuring that all candidates have an equal opportunity to showcase their skills and experience.
We succeed together
Our customers are at the heart of everything we do because delivering water for life is our core purpose. To achieve this, we need 24/7 support in place to resolve incidents quickly and efficiently. All our employees understand the importance of out-of-hours incident support – because when problems appear, fixing them is our top priority. That’s why our people join together and support when and however needed to make sure our customers get the service they deserve. Joining the Southern Water family means you’ll become part of our incident support team. During your interview, your manager will speak to you about any incident support rotas that apply to your position.
Benefits
* Company and performance-related bonus
* Generous pension with up to 11% company contribution
* Life assurance payment equal to four times your annual salary
* Health benefits through a Cash Plan
* Two paid community volunteering days a year
* 25 days annual holiday
* Occupational health service
* Perkbox benefits offering discounts and savings on several products and experiences
* Study support may be available for job-related qualifications
* We offer competitive maternity leave and flexible return to work options
Need flexibility in your work?
Does this opportunity excite you but you’re not 100% sure if you meet all the requirements for the role? Or are you concerned that ‘normal’ office hours aren’t possible given your personal circumstances? Whilst we can’t accommodate every flexible working request, we’ll try to find a practical solution. So why not engage with us and find out more about this role? #LI-Hybrid
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