Company Overview
Yellowcom is a leading telecommunications company dedicated to helping businesses stay connected through tailored phone systems, broadband, and mobile solutions. Our mission is to make business communications easy and reliable, supported by a team that prioritizes customer experience.
Summary
We are seeking a Credit Controller to join our dynamic team in the UK. In this role, you will play a vital part in ensuring the financial health of our company by managing accounts receivable and maintaining strong relationships with our clients. Your contributions will directly support our mission of delivering exceptional customer service.
Responsibilities
* Manage accounts receivable and ensure timely collection of payments
* Maintain accurate financial records and perform data entry tasks
* Review contracts, purchase orders, and agreements to ensure correct billing
* Investigate and resolve billing errors or discrepancies
* Analyse outstanding debts and develop strategies for collection
* Collaborate with internal teams to resolve payment issues
* Communicate effectively with clients regarding their accounts
* Utilize accounting software to track payments and generate reports
* Handle inbound and outbound calls related to billing and payment inquiries
* Provide exceptional customer service while handling inquiries related to billing
* Assist in preparing financial reports for management review
* Qualifications
* Proven experience in accounts payable or credit control
* Strong understanding of financial services and accounting principles
* Proficient in accounting software and data entry
* Excellent analytical skills with attention to detail
* Strong communication skills and phone etiquette
* Ability to work independently as well as part of a team
* Previous experience in a customer-facing role is a plus
If you're ready to make an impact in the telecommunications industry and join a team that values your expertise, we invite you to apply today
Job Types: Full-time, Part-time
Pay: £25,000.00-£30,000.00 per year
Expected hours: 37.5 per week
Benefits:
* Company pension
* Cycle to work scheme
* Employee discount
* Free parking
* Health & wellbeing programme
* On-site parking
* Referral programme
Work Location: In person