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Position Details
Position: DPH – Network Administrator – Project Lead
Candidate MUST be an SC resident or willing to relocate to SC prior to starting the role at their own expense.
Duration of the Contract: 12 months. Possibility for Extension: Yes.
Interview Process: 1 round, virtual (video required).
Responsibilities
* Statewide travel to agency facilities to assist with network equipment upgrades, facility relocations, issue resolution, and the installation and configuration of enterprise wireless access points.
* Coordinate daily/weekly assignments for the installation, deployment, diagnostics, and troubleshooting of the Agency’s critical enterprise wireless and network infrastructure.
* Assist with problem resolution, mitigation of issues, and provide technical solutions across Network, Security, and other IT professional groups.
* Ensure assignments are completed accurately and on time, and provide progress, tasks, and deliverables status updates to the assigned manager.
* Monitor and identify issues with Agency wireless networks and remediate.
* Support wireless and network connectivity on Windows-based systems, Mac-based systems, tablets, phones (i.e., Apple devices).
* Manage the wireless network/device lifecycle at all stages.
* Assist with supporting the State Health Laboratory network connectivity on instruments and supporting systems.
* Assist with ISE registration of devices on the network.
* Conduct onsite wireless assessments. Create and maintain wireless heatmaps projecting network coverage of access points using Ekahau unit and iPad.
* Perform enterprise wireless network deployments, installations, and upgrades.
* Perform firmware/software/security/feature upgrades and other maintenance tasks.
* Monitor Agency trouble ticket system and complete network assigned tickets.
* Serve as the Agency’s first and second tier support fielding wireless and network connectivity technical support requests, troubleshooting/resolving most common/routine problems.
* Assist Agency staff/contractors in resolving wireless and other network related problems.
* Coordinate and assist with testing and validation.
* Adhere to State and Agency security and IT policies and standards.
* Work closely with key stakeholder groups, including Network, Security, and Server Hosting.
* Assist various IT groups with other non-wireless tasks as assigned such as system/network installations and upgrades (i.e., racking equipment).
* Create, maintain, and review/improve upon notes and wireless documentation.
* Plan, organize, review, and implement associated project milestones to completion.
* Provide updates to Project Team.
Required Qualifications
* 3+ years Local Area Network (LAN), WLAN, WAN experience.
* 3+ years Network administration CISCO and Palo Alto Firewall.
* 3+ years CISO Identity Services Engine (ISE).
* 3+ years Ticketing System experience.
* Understanding of computer and network operating system fundamentals (e.g., operating systems, applications, storage, networking).
* Ability to climb and work on a ladder to reach ceiling to install wireless access points.
* Ability to lift and move PCs, monitors, and other equipment.
* Valid driver’s License.
* Interpersonal skills.
* Verbal and written communication skills.
Preferred Qualifications
* Network Certification.
* Solarwinds Orion.
* Ekahau Sidekick.
Required Education
Associates Degree in a relevant field of work or high school diploma with equivalent work experience.
Preferred Education/Certifications
None.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
Software Development
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Cayce, SC $130,000.00-$140,000.00 (1 week ago).
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