RCS Grade: I
Contract Type: Permanent
Location: Site based/ Heathrow Airport
Competitive salary / Car or car allowance at £7000 and company bonus, 26 days annual leave
Make culture fly. Shape the future.
DHL Supply Chain, an award‑winning global logistics leader, is seeking a dynamic Lead HR Business Partner to join our Aviation and Travel business at a time of growth and opportunity.
With 37,000 colleagues across 400 sites in the UK & Ireland, our success is powered by our people and the culture we create. In this senior role, you’ll act as a trusted advisor to leadership teams, shaping and delivering a people strategy that drives engagement, performance and long‑term business success.
You’ll play a pivotal role in leading transformation and change, delivering high‑impact people projects, and supporting major business bids by embedding compelling, commercial people solutions. Working closely with operational and senior leaders, you’ll influence decision‑making, support organisational growth and balance business priorities with an outstanding employee experience.
This is a highly visible, strategic role for a commercially minded HR leader who thrives in fast‑paced environments, is passionate about culture and engagement, and wants to make a real impact as part of a values‑led organisation.
WHAT DOES THE ROLE ENTAIL?
* Support with employee satisfaction, performance, retention and effective communication at sites – supporting circa 1,500 colleagues across 2 key sites.
* Support the ER agenda and lead / support relationships and key processes with unions at sites.
* Deploy the Business HR Priorities, as directed e.g. labour flexibility, OMS, LPMC, payroll optimisation, T&C's standardisation.
* Provide HR support to start‑ups and business wins, losses and transfers.
* Ensure employee performance management (sickness, discipline, grievance) is robustly supported.
* Support managers to develop and deliver solutions for workforce planning and management including organisation design, forecasting resourcing needs, agency and identifying future talent requirements.
* Act as an advisor to managers to support compliance with HR policies.
* Account support on HR needs/issues and interventions – liaising with sites on continuous improvement, projects and areas for potential business growth.
* Engagement with the customer closely to drive continuous improvement culture and best practice sharing to strengthen the relationship.
* Support the site HRBP's and Operation Directors to deliver the strategic and account plan.
* Support leaders and managers to develop people‑management capabilities.
* Work with HR Operations to use workforce data and apply analytical skills to formulate people insights and recommendations.
* Supporting a team of 2.
WHAT DO WE NEED FROM YOU?
* Union experience essential.
* Previous business change experience.
* People Management experience.
* Excellent stakeholder management skills up to senior level.
* A CIPD level 5 qualification or equivalent – Desirable.
WHY CHOOSE US?
As well as competitive pay rates, you will be entitled to an award‑winning range of benefits including:
* DHL Company car scheme or car allowance.
* Free confidential 24/7 GP service.
* Hundreds of discounts (including retail, childcare, & gym).
* Affordable loans & enhanced pension scheme.
* 24/7 employee support service for you (+ family) with access to free counselling and much more: https://careers.dhl.com/global/en/dsc-benefits
OUR APPROACH TO DIVERSITY & INCLUSION
We will ensure that all our resourcing activities are fair, transparent and consistent across the UK. Find out more about our global approach to Diversity, Equity, Inclusion & Belonging: https://careers.dhl.com/global/en/diversity
BE AN ESSENTIAL PART OF EVERYDAY LIFE
DHL is the global leader in Supply Chain management and we keep the world moving. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more, so they can deliver to their customers.
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