Job title: PMO- PM Location: Anywhere in UK Fully remote Contract under Inside IR35 Job Description: EXPECTATIONS AND TASKS: • As Community Manager, you are the interface between the technical organization and the end user community. This role includes the following responsibilities • Responsible for the creation and strategy of programs between the IT service team and the end user community, ensuring that the products are delivered and consumed as intended. • Build a trusted brand presence, both virtually and in person, by moderating sessions and events, creating impactful content, and researching and adopting trends. • Have excellent communication and interpersonal skills • Technical understanding around the capabilities of the Microsoft 365 suite, and the ability to demonstrate it and influence within groups. • Act as a liaison between the business and the IT organization, relaying the requirements and feedback from both sides. • Build a culture around collaboration and continuous learning. • Perform administrative tasks to maintain programs/events that drive adoption and improve user experience. • Creation of content to help improve adoption and user experience • Product Owner for an application that assists in adoption and user experience. • Identify and monitor the adoption of Microsoft 365 Suite and programs to assist in adoption. EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES: • Professional education or study in Project Management, Information Technology, Communications/Marketing or equivalent • Hands-on experience with stakeholder engagement. Managing customer issues & escalations • Extensive experience with customer engagement methodologies and service lifecycle • Excellent coordination and organizational skills • Change Management experience • Team player • Advanced communication and presentation skills • Fluent in English mandatory. German beneficial.