Overview
As an administrative/validation clerk you will support a high quality standard analysis service to Health Board managers and clinicians, ensuring they have the information that they require to deliver the highest quality and most appropriate services to our patients. The post holder will be responsible for maintaining records and entering accurate data into the WPAS computerised system, while handling patient information with confidentiality. This will include the administration and validation of clinical pathways, liaising with clinicians and managers regarding investigations and results.
Responsibilities
* Maintain records and enter accurate data into the WPAS computerised system.
* Administer and validate clinical pathways and liaise with clinicians and managers regarding investigations and results in a sensitive and confidential manner.
* Support the delivery of validation and regular and ad-hoc reports to clinical and managerial staff to assist planning, operational and performance management, and service improvement developments within the Health Board.
* Maintain effective relationships with stakeholders to support the validation process within the waiting list function; work closely with Service Management teams.
Qualifications and language
* Welsh language ability is desirable; English and/or Welsh speakers are equally welcome to apply.
* The Health Board is committed to bilingualism and supports staff to communicate in Welsh with patients and professionals.
* If Welsh language requirements are not met, the Health Board offers learning options and staff support during employment.
About Hywel Dda University Health Board
We plan and provide NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties. We have over 13,000 staff and provide primary, community, in-hospital, mental health and learning disabilities services. We work in partnership with local authorities and other sectors, including volunteers.
Services
Our services include four main hospitals: Bronglais Hospital (Aberystwyth), Glangwili Hospital (Carmarthen), Prince Philip Hospital (Llanelli), and Withybush Hospital (Haverfordwest); five community hospitals: Amman Valley, Llandovery (Carmarthenshire); Tregaron (Ceredigion); Tenby and South Pembrokeshire (Pembrokeshire); two integrated care centres: Aberaeron and Cardigan (Ceredigion) and other community settings; 47 general practices (six Health Board managed); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and eight ophthalmic domiciliary providers; and numerous mental health and learning disabilities services.
You will be able to find a full job description and person specification attached within the supporting documents.
Additional information
The Health Board is committed to supporting its staff to fully embrace bilingualism, enhancing patient and service user experiences. We welcome applications from Welsh speakers. The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh language requirements, options and support are available during employment.
Interviews will be held on 09/03/2026.
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