Belmont Recruitment is currently recruiting for an experienced Outpatients Administration Assistant to support a busy outpatient appointment service within a large NHS organisation in Lincolnshire. This is a temporary contract for 3 months with a view to extend. Key Responsibilities * Booking and managing outpatient appointments in line with RTT and Cancer Waiting Time targets * Tracking patients along their care pathway to prevent breaches * Maintaining accurate patient records using hospital administration systems (e.g. CareFlow PAS) * Liaising with clinicians, secretaries and internal departments to resolve booking issues * Managing appointment changes, cancellations and non-attendance in line with policy * Providing professional reception and telephone services to patients and staff * Identifying potential breaches and escalating concerns to senior staff * Supporting outpatient clinics and assisting with day-to-day reception duties * Assisting with the induction, training and support of new or junior staff Requirements: * Experience in a customer-focused or administrative role * Ability to work effectively in a fast-paced environment and meet tight deadlines Please apply with an up to date CV ASAP if this role would be of interest to you