About AXA:
AXA is a global leader in insurance and financial services, dedicated to helping customers protect what matters most to them. As the sixth‑largest insurance company in the world, we provide a wide range of services, including health, car, home, and business insurance. We support millions of customers worldwide, helping them navigate life’s uncertainties with confidence.
AXA UK Support Functions look after our three customer‑facing business units, providing the infrastructure and expertise to make sure we can be there for our customers.
Job overview:
We have a new opportunity for a Change Analyst to join us on a 12‑month fixed term contract. You’ll execute an effective and efficient change management process covering all changes to AXA UK IT systems.
Key responsibilities:
* Develop and analyse change requests
* Track change statuses and provide timely reporting
* Actively participate in the Change Advisory Board (CAB) to ensure the integrity and quality of change requests
* Maintain excellent communication with the Change Management team and other IT areas on all planned changes
* Maintain oversight of the production environments to ensure their integrity
* Continuously improve the change process to cater for business expansion and to provide better visibility and tracking
Work arrangements:
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Away from home means attending the office, visiting clients or attending industry events. We’re also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition.
Your skills & experience:
* ITIL Foundation Certificate required
* Solid base knowledge of Microsoft Office suite required and ideally SharePoint experience
* General knowledge of IT
* Strong attention to detail and quality
* Confidence to run change advisory board (CAB) meetings
* Ability to work in a fast‑paced, deadline‑driven environment
* Understanding of how a change process works
* Good analytical, administrative and organisational skills
Internal candidates are encouraged to apply for this role as a secondment opportunity through the internal careers site. As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.
How to apply:
To apply, click on the ‘apply now’ button, you’ll then need to log in or create a profile to submit your CV. We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. If you have a long‑term condition or disability and require adjustments during the application or interview process, we’re proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to lauren.standen@axa-insurance.co.uk.
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