Job Reference & Position
Job reference 338473 | Team Manager | Salary starting at £36,353 - £39,353, 10% bonus potential, 25 days annual leave and pension (Permanent, Full time)
Location
Midlands Super Hub, Dirft Drive, Crick, NN6 7GZ
Overview
As a Team Manager, you will work in our Midlands Super Hub and be responsible for managing operations in a specified automation area.
Key Responsibilities
* Lead a dedicated team of up to 30-40 full‑time and part‑time employees across shifts.
* Hold regular one‑to‑one and team meetings, reviewing the area’s performance, mechanical performance metrics, and plans on a daily basis.
* Champion health and safety initiatives, increase efficiency, and identify areas for improvement.
* Support the Shift Manager by delivering high quality service to customers and ensuring all operational and automation targets are met.
* Provide line management, including managing sick absence, attendance, training, and development, and contribute to continuous improvement programmes.
Key Skills and Experience
We are looking for candidates who are flexible, work well under pressure, and possess excellent leadership and communication skills.
Focus Areas
* Leadership Focus: Ensures basics are right, takes a ‘one company’ approach, creates positive energy, implements strategy, and takes account of relevant issues.
* People Focus: Understands diversity and inclusion, uses delegation, coaching, empowerment, feedback, identifies and develops talent, collaborates, and ensures a supportive environment.
* Resilience Focus: Approachable, provides reassurance, agile in adapting to challenges, communicates regularly, deals with ambiguity, remains positive under pressure.
* Achievement Focus: Ensures ‘best day every day’ by implementing standards of excellence, asks questions, shares learning, provides guidance, builds confident teams, holds others accountable, and stays trusted.
* Improvement Focus: Implements transformation, reduces costs, embraces innovative work practices, makes informed decisions, identifies improvements across the business, and implements new processes and services.
* Customer‑centric Focus: Implements a customer‑first culture, improves customer experience, puts the customer at the heart of decisions, monitors service goals, and promotes changes to improve the end‑to‑end experience.
Shift Pattern
* Tuesday 10:00 – 19:00
* Wednesday to Saturday 10:00 – 18:00
Closing Date
Thursday 14th May
Equal Opportunity
Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals.
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