Job Title: Trainee Parts Advisor
Location: Mercedes Benz of Neyland
Contract Type: Permanent / Full-time
Hours of work: 40 hours a week working Monday to Friday and Saturday morning on a rota paid as overtime.
Position Pays: starting off on minimum wage
The Opportunity:
As a Trainee Parts Advisor you'll be supporting the parts desk serving Mercedes Benz customers parts and accessories and making sure our Technicians have the correct supply of parts at their disposal to carry out repair and servicing to vehicles in the workshop.
Main responsibilities:
1. Building and maintaining relationships with internal and external customers both in person and over the phone
2. Developing relationships with other departments
3. Preparing orders and invoices
4. Meeting deadlines
5. Stock Control/ Management
6. Identifying Parts
7. Managing logistics including organising and arranging deliveries
More about you:
To be successful in this role you will need to display:
8. Customer service skills
9. Administration skills
10. Organisational skills
11. ICT Skills
12. Problem solving abilities
13. Ability to work independently and as part of a team
14. Flexibility
15. An interest in motor vehicles
What’s in it for you?
16. 30 days annual leave including bank holidays (pro rata) which increases with length of service
17. Birthday day off
18. Contributory Pension Scheme
19. Staff discounted parts and servicing plus a free MOT every year
20. Recognition of length of service at 5,10,20,30 & 40 years anniversary
21. Life Assurance (death in service benefit) *
22. Staff Car Scheme*
23. Colleague Referral Scheme / Customer Referral Schemes
24. Cycle to Work Scheme
25. Employee Assistance programme with access to a 24/7 helpline
26. Sinclair Foundation - charitable foundation designed to support members or their close family who find they need financial support at times of ill-health.
27. Development opportunities within the Sinclair Group
28. Free on-site parking